Corey Willoby
FAIRBURN,GA
Summary
At Southwest Airlines, as a RAMP SUPERVISOR, I spearheaded initiatives that significantly enhanced ramp operations, reducing aircraft turnaround time and elevating team productivity. My expertise in load planning and baggage handling, coupled with a talent for developing effective training programs, underscores my ability to merge technical skills with leadership qualities for operational excellence.
Overview
21
21
years of professional experience
Work History
RAMP SUPERVISOR
Southwest Airlines, SWA
06.2003 - Current
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Maintain accurate records of all ramp activities for reporting purposes.
- Developed comprehensive training programs for new hires to ensure consistent performance across the team.
- Participated in industry conferences and workshops to stay abreast of new developments in ramp operations management, applying insights gained to enhance team performance.
- Promoted a positive work environment by fostering open communication lines between team members and encouraging professional growth opportunities.
- Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.
- Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
- Evaluated employee performance regularly through periodic reviews that provided constructive feedback aimed at improving skills.
- Led continuous improvement initiatives for ramp processes, identifying opportunities for cost savings and improved efficiency.
- Maintained documentation, completed shift paperwork, and submitted information for team payroll.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Deiced aircraft before takeoff for safety during inclement weather.
- Trained new employees in areas such as safety procedures or equipment operation.
- Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
Education
Bachelor of Arts - Business Administration And Management
MOREHOUSE COLLEGE
Atlanta, GA05-2006
Skills
- Ramp/Customer Service
- Baggage Handling
- Load Planning Support
- Daily Assignments
- Excel
- Time Management
- Critical Thinking
- Communication
Timeline
RAMP SUPERVISOR
Southwest Airlines, SWA
06.2003 - Current
Bachelor of Arts - Business Administration And Management
MOREHOUSE COLLEGE
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