Cornice Lee
Ellenwood
Summary
Professional Care Facilitator with strong expertise in patient care, health management, and support services. Known for fostering seamless team collaboration and consistently delivering impactful results, adaptable to changing needs. Skilled in client advocacy, care coordination, and effective communication, ensuring high standards of service and reliability.
Experienced with patient care coordination and support. Utilizes compassionate communication to address individual needs and enhance patient well-being. Strong understanding of healthcare protocols and efficient care management.
Overview
33
33
years of professional experience
Work History
Care Facilitator
Jencare Senior Medical Center
06.2020 - Current
- Serves and interacts appropriately with patients and records information while greeting, checking-in, checking-out and scheduling appointments for patients
- Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets
- Ensures patient contact and emergency contact information is accurately documented in the system
- Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual
- Verifies patient insurance via phone or website and collects any necessary copays for services
- Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary
- Regulates and monitors aspects of transportation, including Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients
Deputy Clerk
Richmond County Clerk of Court
09.2012 - 12.2018
- Provided extensive customer service by positive interaction, furnishing factual legal information and forms to the general public, visitors and callers
- Prepared and managed caseloads for court division system and monitor case flow and corresponding financial accounts
- Review and maintained court documents, automated databases, bookkeeping procedures and other related systems
- Receive and respond to inquiries from the public, attorneys, judges and other county employees and prepared a variety of written correspondences including financial reports, memorandums, notices and letters
- Recorded case dispositions and prepared court orders, final dispositions and planned for court fines and fees
- Prepared Legal Appeals and researched documents for review and presentation to Court of Appeals and Supreme Courts
- Collected and balanced court fines and fees and submitted daily balancing reports
Executive Administrative Assistant
Augusta Public Defender’s Office
04.1992 - 08.2012
- Organized daily workloads and prioritized accordingly
- Greeted visitors daily and direct them to their awaiting parties
- Managed and maintained attorney’s schedules, meetings via Microsoft outlook calendar
- Assists potential clients and the general public with applying for representation for legal counsel
- Set up and oversaw administrative policies and procedures for offices and organizations
- Supervised and trained new and other clerical staff and arranged for employee orientation, and additional training as needed
Education
Bachelor of Science - Mathematics
Voorhees College
Denmark, SCSkills
- Excellent Customer Service
- Data Entry
- Effective oral and written communication skills
- Ability to plan and manage multiple complex tasks and meet deadlines
- Proficient in Microsoft Office Suite
- Well versed in Legal and medical terminology
Timeline
Care Facilitator
Jencare Senior Medical Center
06.2020 - Current
Deputy Clerk
Richmond County Clerk of Court
09.2012 - 12.2018
Executive Administrative Assistant
Augusta Public Defender’s Office
04.1992 - 08.2012
Bachelor of Science - Mathematics
Voorhees College
Similar Profiles
Jenny Del RioJenny Del Rio
Referral Coordinator at JenCare Senior Medical CenterReferral Coordinator at JenCare Senior Medical Center
Jamia WinstonJamia Winston
Medical Assistant at JenCare Senior Medical CenterMedical Assistant at JenCare Senior Medical Center
Angela French DownsAngela French Downs
CENTER CLINICAL MANAGER at Jencare Senior Medical CenterCENTER CLINICAL MANAGER at Jencare Senior Medical Center