Dynamic, detail-oriented, goal-driven employee with exceptional patient care experience and skills that I can utilize in hopes to obtain a successful, career position with Northside.
Overview
4
4
years of professional experience
Work History
Front Office Coordinator
Prestige Medical Group
10.2024 - Current
Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail. Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy. Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly. Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees. Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors. Enhanced patient experience by managing front office operations efficiently and professionally.
Mother/Baby-HRP Patient Care Tech
Northside Hospital
06.2023 - Current
Provides nursing assistance and patient care to provide for the comfort, safety, and personal needs of patients. Obtain vital signs. Assists patients with activities of daily living and performs procedures for physical hygiene and comfort of newborn, antepartum and postpartum patients. Performs duties with the construct of a unit-based, self-directed patient care team while sharing various tasks with other licensed and non-licensed members.
Substitute School Nurse
ESS
01.2021 - 08.2024
Responsible for dispensing medication administrations, providing students and staff with as-needed patient care, documenting clinic visits both written and electronically into the system, communicating with parents/guardians regarding student care, educating students on important health information and maintaining adequate and updated health records.
Patient Access Representative
Northside Hospital
08.2022 - 04.2023
Efficiently and accurately collecting information for registration of pediatric, adult, and geriatric patients, collecting, and distributing patient information including demographics and insurance/billing information, providing awareness to patients of hospital policies and procedures, basic customer service/receptionist duties, complying with HIPAA laws to ensure patient confidentiality.
Education
Completed course req’s for Nursing school -
Lanier Technical College
01.2022
Cosmetology diploma - undefined
Lanier Technical College
01.2016
HS Diploma - undefined
Pickens County High School
01.2013
Skills
Patient Advocacy/HIPAA
Knowledge of Medical Terminology
Strong work ethic
Experience in hospital setting, including behavioral health & women's center