Cortney Johnson
Lawrenceville
Summary
Results-oriented Senior Inventory Supervisor experienced in optimizing inventory accuracy and managing diverse teams. Known for analytical skills and effective customer communication, ready to lead initiatives that enhance operational performance and drive continuous improvement.
Overview
25
25
years of professional experience
Work History
Senior Inventory Supervisor
GXO
2022.07 - Current
- Maintain inventory integrity and ensure high levels of inventory accuracy throughout warehouse operations.
- Lead and supervise a team of 10 associates, including 6 GXO employees and 4 contract workers.
- Participate in daily customer KPI calls to review operational performance and inventory metrics.
- Monitor and maintain location accuracy through PCA (Process Control Audits) and ELR (Empty Location Reports).
- Verify accuracy of inbound and outbound inventory transactions, including picks and put-away activities.
- Investigate and reconcile inventory discrepancies to minimize operational impact.
- Coach, mentor, cross-train, and provide daily direction to inventory associates.
- Manage inventory reconciliation reporting and support operational reporting requirements.
- Perform root cause analysis and corrective actions (RCCA) for inventory-related issues.
- Review 3PL dashboard adjustments exceeding $20K and ensure proper approvals and documentation.
- Audit SABABU cycle count adjustments and reverse logistics reason coding.
- Create customer orders within SAP and support inventory-related system transactions.
- Utilize analytical and troubleshooting skills to identify operational improvements and resolve inventory concerns.
Inventory Supervisor
GXO
2020.02 - 2022.07
- Supervised daily inventory control operations while maintaining inventory accuracy standards.
- Managed a team of 6 associates, including 4 GXO employees and 2 contract workers.
- Supported customer KPI discussions and operational reporting.
- Conducted inventory audits, discrepancy investigations, and reconciliation processes.
- Assisted with employee development through coaching, mentoring, and cross-training initiatives.
- Managed inventory research and RCCA documentation.
- Reviewed high-value inventory adjustments and monitored cycle count compliance.
- Supported reverse logistics processes and SAP order creation.
Warehouse Associate to Lead Coordinator
Menlo Logistics, XPO and GXO
2000.12 - 2020.01
- Managed shipping operations including data entry, picking, packing, loading, and shipment processing.
- Coordinated shipments through FedEx, DHL, and UPS systems.
- Generated pass-off reports for shift transitions and operational continuity.
- Supervised a shipping department consisting of 10 associates.
- Maintained 5S and Lean operational standards.
- Prioritized workloads, delegated assignments, and ensured timely task completion.
- Demonstrated strong communication, analytical, and troubleshooting skills in a fast-paced environment.
Education
GED -
Stone Mountain High
Stone Mountain, GASkills
- Inventory Management
- Inventory Reconciliation
- Warehouse Operations
- SAP
- WMS & ERP Systems
- KPI Reporting
- Root Cause Corrective Action (RCCA)
- Cycle Counting
- Reverse Logistics
- Team Leadership & Development
- Process Improvement
- Microsoft Office Applications
- Shipping & Carrier Coordination
- FedEx, DHL & UPS Software
- Forklift Certified
- Problem Solving & Analytical Skills
- Customer Communication
- Trade Sphere Software
- PLM Merlin Software
Timeline
Senior Inventory Supervisor
GXO
2022.07 - Current
Inventory Supervisor
GXO
2020.02 - 2022.07
Warehouse Associate to Lead Coordinator
Menlo Logistics, XPO and GXO
2000.12 - 2020.01
GED -
Stone Mountain High