Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
Timeline
Generic

Cory Hartzol

Atlanta

Summary

Friendly and dependable customer service professional with a diverse background in retail, food service, rideshare, and event support. Skilled in cash handling, POS operation, upselling, and resolving customer concerns quickly and professionally. Adept at working in fast-paced environments, maintaining accuracy, and delivering positive guest experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Stagehand

Crew One Productions
Atlanta
03.2022 - Current
  • Load/unload event gear and help assemble lighting, video, audio, and stage equipment.
  • Supported large-scale events by ensuring professional and safe setups.

Rideshare Driver

Lyft
Atlanta
05.2019 - Current
  • Provided timely, courteous, and safe transportation to passengers across the Atlanta metro area.
  • Maintained a 4.9+ customer rating by ensuring clean vehicles, friendly interaction, and route efficiency.
  • Managed earnings and in-app transactions independently with high accountability.

Lot Associate

Home Depot
Atlanta
08.2021 - 04.2022
  • Assisted customers with loading merchandise and answered general product questions.
  • Maintained clean and safe loading/unloading areas to improve customer experience.
  • Provided hands-on support for large or bulky purchases, ensuring customer satisfaction.

Valet Attendant

MJL Parking Service
Atlanta
10.2020 - 03.2021
  • Greeted guests, performed vehicle inspections, and parked/retrieved cars safely and promptly.
  • Maintained a professional and courteous demeanor in high-traffic, customer-facing situations.
  • Kept accurate records of vehicle information and keys.

Server

Bar Taco
Atlanta
12.2019 - 03.2020
  • Provided friendly and efficient customer service to guests in a fast-paced restaurant.
  • Took customer orders, handled food and beverage delivery, and processed payments using digital cash register systems.
  • Maintained a clean and inviting dining environment and ensured timely table turnovers.
  • Consistently received positive guest feedback and tips, demonstrating strong interpersonal and communication skills.

Sales Associate

T.J. Maxx
Atlanta
02.2015 - 07.2015
  • Provided quality customer assistance by helping shoppers locate merchandise and recommending products.
  • Handled cash, credit card, and return transactions using POS systems with accuracy.
  • Managed fitting rooms, restocked shelves, and ensured store organization during and after shifts.
  • Contributed to team sales goals through upselling and product suggestions.

Education

Associate of Applied Science - Audio

SAE Institute
Atlanta, GA
07-2022

High School Diploma -

Simeon Career Academy
Chicago, IL
06-2008

Skills

  • Cash handling and POS systems
  • Sales support and product knowledge
  • Customer engagement and service recovery
  • Store cleanliness and organization
  • High-volume customer interaction
  • Fast-paced environments
  • Team collaboration
  • Problem solving
  • Live sound and lighting
  • Studio production and maintenance
  • Audio post production
  • Music theory and signal processing
  • Professional performer and producer
  • Audio engineering and equipment operation
  • Navigation and GPS skills

Affiliations

I'm working professional dancer and choreographer. I've been working in the entertainment industry for te last decade in film and television, musicals, stage performances and videos. I also teach commercial hip hop at different studios in Atlanta.

Certification

I received my bartending license in 2020

Timeline

Stagehand

Crew One Productions
03.2022 - Current

Lot Associate

Home Depot
08.2021 - 04.2022

Valet Attendant

MJL Parking Service
10.2020 - 03.2021

Server

Bar Taco
12.2019 - 03.2020

Rideshare Driver

Lyft
05.2019 - Current

Sales Associate

T.J. Maxx
02.2015 - 07.2015

Associate of Applied Science - Audio

SAE Institute

High School Diploma -

Simeon Career Academy

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Cory Hartzol