I am seeking a career where I can incorporate my pervious working skills, which include but are not limited to exceptional interpersonal skills, attention to detail and organizational skills. Knowledge is important to me and I seek a position that will challenge me to learn new things and become a great asset for my new employer, I am able to learn new skills quickly as well as the ability to work independently with little supervision when needed.
Overview
12
12
years of professional experience
Work History
Team Leader
Deeproots
06.2021 - Current
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worked with team to identify areas of improvement and devised solutions based on findings.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Removed weeds, hazards, and debris from common pathways to improve usability.
Maintained and serviced lawn care equipment to enhance longevity.
Developed lasting customer relationships and grew network over time.
Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
Adjusted equipment to meet different productivity levels.
Provided outstanding customer service.
Displayed exceptional customer service and communication skills.
Utilized customer feedback to improve customer service.
Quality Control Technician
Bitzer US
10.2018 - 02.2019
Maintained quality documentation and records for conformance with relevant standards.
Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Performed thorough inspections of incoming materials and outgoing products.
Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
Reduced customer complaints by proactively addressing potential issues before products left the facility.
Tracked and analyzed product quality data to identify trends and insights.
Monitored production output to verify quality standards ahead of dispatch.
Developed and implemented quality control processes to meet product standards.
Kept up-to-date with industry best practices and emerging technologies to continually improve the effectiveness of quality control measures.
Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
Supported the development of new products by providing input on potential quality risks early in the design process.
Analyzed data trends to identify areas of concern and recommend proactive solutions, resulting in fewer product returns.
Reported problems and concerns to management.
Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Proposed corrective actions to address recurring quality issues.
Line Cook
Tony Market Take-Out
02.2016 - 10.2017
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Grilled meats and seafood to customer specifications.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Produced adequate amounts of mise en place to make meal preparation easier.
Kept kitchen clean and organized by performing daily maintenance tasks.
Prepared and cooked meals according to recipes and customer specifications.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared food items in compliance with recipes and portioning control guidelines.
Lawn Care/Hardscaper
Plesant Valley Landscaping & Lawncare
07.2012 - 01.2016
Removed excess mortar and finished joints for uniform surface.
Prepared surfaces for work by smoothing imperfections on ground or with close structures.
Applied sealants or other protective coatings to waterproof or restore concrete surfaces.
Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
Used rakes and shovels to spread, level and smooth concrete.
Developed accurate project estimates and proposals that clearly outlined the scope of work, materials required, and anticipated costs for clients.
Solved complex drainage issues with expert installation of French drains, dry wells, swales, and other runoff control measures.
Maximized efficiency on job sites by maintaining clean workspaces, organizing tools/materials properly, and delegating tasks based on individual strengths within the team.
Streamlined project management processes by effectively tracking progress and making adjustments as needed to meet deadlines and budgets.
Achieved high levels of client retention by consistently meeting or exceeding expectations in both quality and timeliness of project completion.
Established a strong reputation within the community for delivering top-notch hardscaping services with honesty, integrity, and professionalism.
Minimized environmental impact by utilizing sustainable materials and employing best practices for water management in landscape design.
Enhanced curb appeal by designing and executing visually appealing hardscape projects.
Ensured safety on job sites by complying with industry regulations and best practices for hardscaping installations.
Expanded business opportunities by networking within the local community and attending industry events to stay informed about trends in hardscaping design and materials.
Improved team performance through consistent communication, clear expectations, and ongoing training in hardscape techniques.
Optimized project timelines by efficiently coordinating material deliveries and labor schedules.
Received numerous referrals due to consistently exceeding client expectations with high-quality workmanship and attention to detail.
Provided exceptional customer service throughout each phase of the project, ensuring client satisfaction from initial consultation to final walkthrough.
Maintained strong relationships with vendors to ensure timely delivery of quality products at competitive rates for all projects.
Reduced project costs by sourcing high-quality materials at competitive prices from trusted suppliers.
Continually updated knowledge of industry trends, tools, and techniques through ongoing professional development opportunities.
Increased client satisfaction by collaborating closely with them to understand their vision and preferences for hardscaping projects.
Enhanced property values for clients through strategic hardscape improvements that added functionality and beauty to outdoor spaces.
Delivered outstanding results by skillfully installing a wide range of hardscape elements, including pavers, retaining walls, patios, walkways, and outdoor living spaces.
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Operated landscaping equipment with focus on safety and machine longevity.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Cultivated and replanted trees and plants to maintain landscaping areas.
Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
Educated clients on proper care and maintenance of landscaping projects.
Installed lights, sprinklers and other outdoor features based on requirements.
Managed and coordinated installation of complex landscaping projects.
Researched and identified appropriate plants and materials for landscaping projects.
Created and maintained detailed records of landscaping projects for future reference.
Developed and implemented strategies for pest and disease control.
Education
High School Diploma -
Pottsville Area High School
Pottsville, PA
06.2012
Skills
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Team motivation
Team Supervision
People Management
Staff Training
Work Planning and Prioritization
Coaching and Mentoring
Performance Improvement
Work Planning
Safety
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Customer Relations
Timeline
Team Leader
Deeproots
06.2021 - Current
Quality Control Technician
Bitzer US
10.2018 - 02.2019
Line Cook
Tony Market Take-Out
02.2016 - 10.2017
Lawn Care/Hardscaper
Plesant Valley Landscaping & Lawncare
07.2012 - 01.2016
High School Diploma -
Pottsville Area High School
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