Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Countess Tanksley

Sylvania

Summary

Experienced Security Professional with a diverse background in correctional, emergency communications, and law enforcement. Proven ability to maintain safety and security across various settings, ensuring the well-being of individuals and property. Skilled in crisis management, threat assessment, emergency response, and effective communication strategies. Seeking opportunities to expand expertise and contribute as a valuable member of a dynamic team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

City Carrier Assistant

USPS
07.2025 - Current
  • Delivered mail accurately to assigned routes while adhering to all safety protocols.
  • Managed package delivery and pickup requests, ensuring timely service and customer satisfaction.
  • Operated postal vehicles efficiently, maintaining compliance with USPS regulations and procedures.
  • Assisted in sorting mail and packages, improving workflow efficiency within processing facilities.

City Carrier Assistant

USPS
02.2025 - 07.2025
  • Delivered mail accurately to assigned routes while adhering to all safety protocols.
  • Managed package delivery and pickup requests, ensuring timely service and customer satisfaction.
  • Operated postal vehicles efficiently, maintaining compliance with USPS regulations and procedures.
  • Assisted in sorting mail and packages, improving workflow efficiency within processing facilities.

Armed Security Officer

Federal Law Enforcement Training Center
12.2023 - 06.2024
  • Conducted regular patrols to ensure the security of the center
  • Enforced security protocols and procedures to prevent unauthorized access
  • Responded promptly to emergencies and crisis situations, maintaining composure under pressure.

Correctional Officer II

DOC SCCI
10.2022 - 02.2023
  • Conducted searches and inspections to prevent the introduction of contraband
  • Responded to incidents of violence or disturbances, de-escalating conflicts and maintaining order
  • Teamed up with other correctional staff to ensure a secure and safe environment for all.

Communications Officer II

City of Augusta
02.2022 - 09.2022
  • Protected the community by properly dispatching the correct EMS, Fire Department, and/or Police Unit(s)
  • Entered information into the Computer Aided Dispatch (CAD) System and advised the supervisor, as well as the entire room, when receiving a Hot Call (GSW, Robbery-just occurred, etc)
  • Provide lifesaving and pre-arrival instructions to callers in emergency situations.

Correctional Sergeant

DJJ Claxton RYDC
12.2019 - 07.2021
  • Supervised and managed juvenile offenders in a correctional facility
  • Enforced rules and regulations to ensure compliance and discipline
  • Conducted searches and inspections to prevent contraband introduction.

Juvenile Correctional Officer

DJJ Claxton RYDC
05.2019 - 12.2019
  • Teamed up with other correctional staff to ensure a secure and safe environment for all
  • Supervised and directed juvenile movement during various activities on and off campus.

Education

Associates - Criminal Justice

Southern New Hampshire University
Online

High School Diploma -

Screven County High School
Sylvania, GA
05.2007

Skills

  • Strong knowledge of security protocols and procedures
  • Conflict resolution skills
  • Suicide prevention training
  • Exceptional communication and interpersonal skills
  • Ability to remain calm and focused in high-stress situations
  • Skilled in conflict resolution and de-escalation techniques
  • Safety and security enforcement
  • Detail-oriented and highly observant
  • Crisis intervention training
  • Relationship building and management
  • Staff Management

Certification

  • Basic Juvenile Correctional Officer Training, PBJC2019O200616
  • Basic Correctional Officer Training, PBCO2012O200616
  • Emergency Medical Dispatch, 3037193
  • BLS Certification, 225413551825

Timeline

City Carrier Assistant

USPS
07.2025 - Current

City Carrier Assistant

USPS
02.2025 - 07.2025

Armed Security Officer

Federal Law Enforcement Training Center
12.2023 - 06.2024

Correctional Officer II

DOC SCCI
10.2022 - 02.2023

Communications Officer II

City of Augusta
02.2022 - 09.2022

Correctional Sergeant

DJJ Claxton RYDC
12.2019 - 07.2021

Juvenile Correctional Officer

DJJ Claxton RYDC
05.2019 - 12.2019

Associates - Criminal Justice

Southern New Hampshire University

High School Diploma -

Screven County High School
Countess Tanksley