Courtney Briggs
Dacula,GA
Summary
Experienced in bakery operations with skills in product preparation and customer service. Proficient in maintaining cleanliness and organization. Knowledgeable in inventory management and food safety protocols for smooth daily operations.
Overview
5
5
years of professional experience
Work History
Bakery Clerk
Publix Supermarket
05.2024 - Current
- Monitored product freshness and quality, rotating stock and discarding expired items as needed, ensuring compliance with health and safety regulations.
- Took and processed special orders accurately, ensuring customer preferences and deadlines were met. In peak hours high-volume customer interactions were handled with efficiency and professionalism.
- Performed end-of-day closing procedures, including cleaning and sanitizing food prep areas, restocking supplies, disposing of waste properly, and deep cleaning the bakery stations.
Customer Service Associate
Walgreens
10.2021 - 01.2024
- Provide exceptional customer service and ensure customer satisfaction through effective communication and problem-solving skills.
- Maintain a clean and organized store environment to enhance the customer shopping experience.
- Collaborate with team members to develop and implement strategies for increasing customer satisfaction and loyalty.
Sales Associate
Sweet Frog Premium Frozen Yogurt
03.2020 - 07.2021
- Develop and maintain relationships with customers to increase sales and promote customer loyalty.
- Proactively engage with customers to understand their needs and preferences to enhance their experience and promote customer satisfaction.
- Consistently measured ingredients to exact specifications, ensuring high product quality in every batch.
Education
Bachelor of Science - Psychology
Georgia Gwinnett College
Lawrenceville, GA05.2026
Skills
- 4 years of experience in food service and retail
- Ensures quality control for baked goods and perishables
- Fast-paced service under pressure with accuracy
- Friendly and professional communication
Timeline
Bakery Clerk
Publix Supermarket
05.2024 - Current
Customer Service Associate
Walgreens
10.2021 - 01.2024
Sales Associate
Sweet Frog Premium Frozen Yogurt
03.2020 - 07.2021
Bachelor of Science - Psychology
Georgia Gwinnett College
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