Courtney Crawford
Chickamauga
Summary
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Customs Specialist
Steam Logistics
02.2022 - Current
- Clear imports through Customs Border Patrol in a timely maner to ensure importers receive their goods without penalty
- Analyze specific documentation and information per shipment in order to remain compliant with U.S. Customs
- Communicate and form relationships with importers, steam ship lines, ports, and other government agencies on a daily basis via phone and email
- Collaborate and communicate daily within the international, drayage, and domestic teams within the company to ensure the shipment process is running smoothly in all departments
- Assist in weekly trainings of new and existing team members on a variety of different logistic topics
CUSTOMER SERVICE SALES ASSOCIATE
T.J. Snow Company
10.2017 - 02.2022
- Providing fast moving solutions for new and existing clients in a high volume-contact industry
- Explain fees, policies and procedures which included the project management of vendor to client logistics
- Generate quotes and provide information about products such as availability, operation orders, and subscription
- Expert conflict and resolution advisor and consistently ensured a flawless sales and customer service process
CUSTOMER SERVICE ASSOCIATE
Legendary Ice Cream and Coffee
08.2015 - 08.2017
- Answer telephones to provide information and receive orders
- Greet customers and discuss the type, quality and quantity of merchandise
- Keep records of transactions and software
- Recommend and provide advice on a wide variety of products and services
- Prepare merchandise for display and sales
Education
High School Diploma -
RINGGGOLD HIGH SCHOOL
Ringgold, GA05-2015
Skills
Adaptive
Collaborative
Customer Service
Detail Oriented
Problem Solving
Time Management
Timeline
Customs Specialist
Steam Logistics
02.2022 - Current
CUSTOMER SERVICE SALES ASSOCIATE
T.J. Snow Company
10.2017 - 02.2022
CUSTOMER SERVICE ASSOCIATE
Legendary Ice Cream and Coffee
08.2015 - 08.2017
High School Diploma -
RINGGGOLD HIGH SCHOOL
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