Courtney Edens
Augusta
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
20
20
years of professional experience
Work History
Sales Associate
Bonaventure Golf
Augusta
09.2024 - Current
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Described merchandise and explained use, operation and care.
- Collected payments and provided accurate change.
- Processed transactions using a point-of-sale system.
- Helped customers find specific products, answered questions, and offered product advice.
Aviation Operations Specialist
US Army National Guard
North Little Rock
12.2004 - 07.2007
- Managed the scheduling process for crew members according to their availability and qualifications.
- Developed strategies for efficient utilization of resources such as personnel, equipment, facilities.
- Responded to emergent situations regarding flight operations or medical issues to quickly identify concerns, provide support and transport personnel and passengers away from critical scenes.
- Implemented airfield safety procedures to support safe operating environments for personnel and aircraft.
- Maintained records of aircraft maintenance activities and inspections.
- Analyzed and reported data related to aircraft operations, performance, and safety.
- Monitored flight plans for accuracy and compliance with applicable regulations.
- Reviewed documents such as weather forecasts, airspace restrictions, NOTAMS.
Education
Bachelor of Arts - Aviation Management
Florida Institute of Technology
Melbourne, FL03-2025
Skills
- Flight operations
- Airfield safety
- Data analysis
- Customer service
- Resource management
- Effective communication
- Team leadership
- Superb time management
- Multitasking
Timeline
Sales Associate
Bonaventure Golf
09.2024 - Current
Aviation Operations Specialist
US Army National Guard
12.2004 - 07.2007
Bachelor of Arts - Aviation Management
Florida Institute of Technology