Courtney Hawkins
Flowery Branch
Summary
Energetic and reliable team player with a positive attitude and strong interpersonal skills. A fast learner who excels in high-pressure, fast-paced environments and adapts easily to change. Committed to teamwork, customer satisfaction, and contributing to a supportive workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nanny
03.2025 - Current
- Provided full-time care for 2 year old twins, ensuring safety and emotional well-being.
- Follow structured daily routines including meals, naps, playtime, and educational activities.
- Handled diaper changes, potty training, and personal hygiene.
- Maintained a clean, organized household environment and managed light housekeeping tasks.
- Built strong, trusting relationships with both children and parents through consistent communication.
Server
Cracker Barrel
07.2024 - Current
- Greeted guests promptly, took accurate food and drink orders, and ensured a positive dining experience.
- Delivered exceptional customer service in a fast-paced environment, managing multiple tables efficiently.
- Worked with kitchen staff and other team members to ensure timely and accurate order delivery.
- Resolved customer concerns quickly and professionally to ensure satisfaction and repeat business.
- Maintained cleanliness and organization of dining area, including resetting tables and restocking supplies.
Front Desk Administrator
United Digestive
02.2025 - 10.2025
- Managed daily front desk operations, ensuring smooth guest check-in and check-out processes.
- Coordinated appointment scheduling for patients and maintained accurate records in office management systems.
- Addressed guest inquiries and resolved issues promptly, enhancing customer satisfaction levels.
- Handled taking all payments.
- Staying in touch with doctors about patients and procedures.
Caregiver
Right At Home
06.2024 - 01.2025
- Assisted with daily living activities including bathing, dressing, grooming, and toileting.
- Provided mobility support, including transferring from beds and wheelchairs, and assisted with walking.
- Prepared and served nutritious meals in accordance with dietary restrictions.
- Administered medication reminders on schedule and monitored for any side effects or health concerns.
- Performed light housekeeping duties such as laundry, dishes, and maintaining a clean, safe living space.
- Maintained detailed daily care logs and communicated regularly with family members.
Virtual Monitoring Technician/Medical Observer
Northeast Georgia Medical Center
12.2023 - 02.2024
- Monitoring high fall-risk patients to maintain their safety.
- Monitors patients for any changes in condition and reports to medical staff.
- Provides companionship and emotional support to patients.
- Ensures patient safety and prevents falls or accidents.
- Assists with patient transfers and mobility.
Front Desk/Daycare
Elevation
01.2023 - 10.2023
- Monitored and maintained the lobby area and front desk to ensure a clean, safe, and pleasant environment for guests and staff.
- Assisted with special projects and administrative tasks as requested, such as creating and updating guest profiles.
- Restocked supplies, such as linens, towels, and toiletries, to ensure adequate inventory.
- Provided customers with information on company products and services.
- Processed payments, refunds, and credits using a point-of-sale system.
Intern
Northeast Georgia Medical Center
09.2022 - 04.2023
- Providing patient care under the supervision of trained nurses.
- Interning through Worked Based Learning and receiving 10 hours a week.
- Starting new rotations every few weeks in different departments.
Cook/Server
Sherry's Bait & Barbecue
02.2021 - 02.2022
- Greeted customers in a friendly and professional manner.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.
- Taking phone calls and confirming all orders and reservations.
- Carefully retrieving Bait and packing them up safely.
- Working with other coworkers to prepare meals.
Courtesy Clerk
Kroger
01.2019 - 11.2019
- Greeted customers in a friendly and professional manner, providing excellent customer service and creating a positive shopping experience.
- Constantly keeping up with the cleanliness of the store, especially around COVID.
- Stocked shelves with merchandise and ensured aisles were organized and presentable.
Education
HS Diploma -
Chestatee High School
Gainesville, Ga05.2023
Skills
- Friendly
- Reliability and trustworthiness
- Approachable
- Fast learner
- Strong work ethic
- Team collaboration
Certification
CPR Certfired
Timeline
Nanny
03.2025 - Current
Front Desk Administrator
United Digestive
02.2025 - 10.2025
Server
Cracker Barrel
07.2024 - Current
Caregiver
Right At Home
06.2024 - 01.2025
Virtual Monitoring Technician/Medical Observer
Northeast Georgia Medical Center
12.2023 - 02.2024
Front Desk/Daycare
Elevation
01.2023 - 10.2023
Intern
Northeast Georgia Medical Center
09.2022 - 04.2023
Cook/Server
Sherry's Bait & Barbecue
02.2021 - 02.2022
Courtesy Clerk
Kroger
01.2019 - 11.2019
HS Diploma -
Chestatee High School