Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Konwick

Ringgold

Summary

Dedicated Pharmacy Manager with strong critical thinking and customer service skills. Expert in developing strategies that enhance patient care and operational performance, committed to driving initiatives that improve medication management and patient outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

CVS Health
Ringgold, GA
03.2019 - Current
  • Developed and implemented strategies to optimize medication inventory management.
  • Oversaw daily pharmacy operations ensuring compliance with state and federal regulations.
  • Trained and mentored pharmacy staff on best practices for patient care and safety protocols.
  • Streamlined workflow processes, enhancing operational efficiency within the pharmacy.
  • Collaborated with healthcare providers to improve patient medication adherence initiatives.
  • Managed financial performance by overseeing budget allocations and reducing operational costs.
  • Fostered a customer-centric environment, addressing patient needs and improving service satisfaction levels.
  • Developed strong relationships with healthcare providers, improving communication and collaboration on patient medication management.
  • Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
  • Fostered a positive work environment by addressing staff concerns promptly and fairly.
  • Collaborated with other pharmacy managers within the organization to share best practices and identify opportunities for improvement across locations.

Pharmacy Manager

CVS Health
Fort Oglethorpe, GA
09.2014 - 03.2019

Floater Pharmacist

CVS Health
Chattanooga, TN
06.2014 - 09.2014

Education

Doctor of Pharmacy - Pharmacy

Lipscomb College of Pharmacy
Nashville
05.2014

Skills

  • Patient education and counseling
  • Prescription verification
  • Workflow optimization
  • Pharmacy operations management
  • Immunizations
  • Clinical collaboration
  • Critical thinking
  • CPR/AED

Certification

  • GA Pharmacy License RPH028112 exp 12/2026
  • TN Pharmacy License 03174 exp 7/2026
  • APhA Certified Immunizer 2010
  • BLS CPR American Red Cross exp 3/31/2028

Timeline

Pharmacy Manager

CVS Health
03.2019 - Current

Pharmacy Manager

CVS Health
09.2014 - 03.2019

Floater Pharmacist

CVS Health
06.2014 - 09.2014

Doctor of Pharmacy - Pharmacy

Lipscomb College of Pharmacy
Courtney Konwick