Courtney Thomas
Douglasville
Summary
Dynamic professional with a proven track record at Gordon Food Service, excelling in fast-paced environments. Recognized for exceptional problem-solving and time management skills, I effectively foster teamwork and collaboration. Committed to continuous improvement, I adapt quickly to new technologies while maintaining a friendly, positive attitude to enhance customer satisfaction.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
Work History
Lead
Gordon Food Service
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Lead
Progressive Food Solution
06.2017 - 05.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Delivery Driver
FedEx
02.2013 - 09.2016
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Tech
Budget Printing Company
01.2011 - 04.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Spread out articles or materials and examined for holes, tears and other defects.
Home Health Caregiver
Aldergates Retirement Home
03.2009 - 05.2011
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Assisted disabled clients to support independence and well-being.
- Enhanced patient comfort by providing compassionate and attentive care.
- Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
Education
Associate of Science - Health
Ultimate Medical Academy
Clearwater, FL03-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
- Decision-making
- Organization and time management
Timeline
Lead
Gordon Food Service
10.2021 - Current
Lead
Progressive Food Solution
06.2017 - 05.2021
Delivery Driver
FedEx
02.2013 - 09.2016
Tech
Budget Printing Company
01.2011 - 04.2012
Home Health Caregiver
Aldergates Retirement Home
03.2009 - 05.2011
Associate of Science - Health
Ultimate Medical Academy
Similar Profiles
Jerderika JohnsonJerderika Johnson
Executive Assistant at Gordon Food ServiceExecutive Assistant at Gordon Food Service
Kelly ClossinKelly Clossin
Custodian at Gordon Food ServiceCustodian at Gordon Food Service
Adrian RodriguezAdrian Rodriguez
Inside Sales Representative at Gordon Food ServiceInside Sales Representative at Gordon Food Service
CORINTHIA WATTSCORINTHIA WATTS
Gate Agent Supervisor at Trego-Dugan AviationGate Agent Supervisor at Trego-Dugan Aviation
Harriel EllisonHarriel Ellison
Tag Agent at Douglas County Tax and Tag OfficeTag Agent at Douglas County Tax and Tag Office