Courtney Weaver
Forest Park
Summary
Dedicated airport professional with extensive experience at Delta Airlines, skilled in baggage handling and safety procedures compliance. Proven track record of minimizing delays and enhancing operational efficiency through effective teamwork and communication. Adept at managing high-pressure situations while ensuring adherence to safety protocols and delivering exceptional service to passengers.
Diligent RampAgent with background in airport ramp operations. Skilled in coordinating ground support activities and ensuring timely aircraft turnaround. Demonstrated ability to work efficiently under pressure and effectively use communication and teamwork skills.
Overview
6
6
years of professional experience
Work History
Airport Ramp Agent
Delta Airlines Global Services
08.2023 - Current
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
- Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
- Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
- Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
- Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
- Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
- Contributed to the overall success and reputation of the airport by consistently demonstrating professionalism and dedication in fulfilling ramp agent responsibilities.
- Managed unforeseen circumstances such as equipment malfunctions or weather disruptions, executing contingency plans to minimize operational delays.
- Collaborated effectively with team members to manage high-pressure situations during peak travel periods.
- Improved communication between ramp agents and other airport personnel through the use of radio equipment, hand signals, and other forms of communication.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Maintained clean, orderly work environment free of hazards.
Postal Carrier
USPS, United States Postal Service
06.2022 - 08.2022
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
Ramp Agent
Accufleet International (AGI)
01.2019 - 04.2022
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
Education
High School Diploma -
South Atlanta High School
Atlanta,GA05-2002
Skills
- Security awareness
- Baggage handling
- Weather monitoring
- Dangerous goods handling
- Aircraft marshalling
- Safety procedures compliance
- Heavy lifting
- Ground support equipment operation
Timeline
Airport Ramp Agent
Delta Airlines Global Services
08.2023 - Current
Postal Carrier
USPS, United States Postal Service
06.2022 - 08.2022
Ramp Agent
Accufleet International (AGI)
01.2019 - 04.2022
High School Diploma -
South Atlanta High School
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