Courtney West
Atlanta
Summary
Thank you for taking the time to review my resume for an employment opportunity with your organization. I have gained valuable skills in my past 7 years of employment as an Associate, security officer, and Customer Service. During this time of employment I have learned customer service, time management and flexibility. In doing so, I have also learned to work well with a diverse group of people and increased my managerial and supervisory skills. I would be an asset to your company because I am a hardworking, dedicated, committed individual. I would like to meet with you at your earliest convenience to discuss whether my skills would be a match for your organization. I can be reached at the number above. Again, I am very excited about working with you. I will be in contact with you to follow up in a few days. Thank you for your time and consideration.
Overview
9
9
years of professional experience
Work History
Cashier
Home Depot
650 Ponce De Leon Ave
01.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and change distribution.
- Assisted customers with product inquiries, enhancing overall shopping experience through effective communication.
- Maintained cleanliness and organization of checkout area, contributing to a positive store environment.
- Trained new staff on operational procedures, promoting adherence to company policies and best practices.
Associates
Amazon
Atlanta, GA
04.2022 - Current
- Supported manager with packages, mail, and supportive services
- Assisting with loading and unloading of shipments.
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders
- Load conveyor belts and transport and stage deliveries to be picked up by drivers
- Performing warehouse duties using pallet jacks, cherry pickers, and forklifts.
Customer Services
Home Depot
Decatur, GA
07.2019 - 04.2022
- Assisting with weekly workshops and customer services
- Provide customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions.
- Maintain the in-stock condition of assigned areas.
- Provide customers with information about additional services, such as extended warranty.
- Communicate effectively with others
Security Officer
CSC Security
Decatur, GA
07.2017 - 07.2019
- Periodically patrols related areas examining doors, windows, and gates to ensure that they are properly secured.
- Work in collaboration with others to complete daily tasks and offer support to their team
- Provide and analyze data and information for audit and metric reporting
- Effectively comprehend numerous policies, procedures, and concepts in order to respond appropriately to various situations
- May provide specialized security in complex operational areas, requiring specific knowledge of the operating environment.
Education
High School Diploma -
Clarkston High School
Skills
- 7 years of Customer Service experience
- Proficient in Adobe Suite, and Microsoft Office
- Strategic Thinking
- Industry or product knowledge
Accomplishments
Studied to pass a test & accomplish my career goal.
Timeline
Cashier
Home Depot
01.2025 - Current
Associates
Amazon
04.2022 - Current
Customer Services
Home Depot
07.2019 - 04.2022
Security Officer
CSC Security
07.2017 - 07.2019
High School Diploma -
Clarkston High School
CDL class A permit
A CDL permit is required to have before training.