CRAIG JONES
Columbus
Summary
Detail-oriented, hospitality professional with exceptional communication and problem solving skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Night Auditor
Staybridge Suites
02.2020 - Current
- Responsible for providing exception guest service experiences, and completing end-of-day balancing activities.
- Register and checkout guests
- Respond to, and resolve guest complaints
- Make sure accounts are in balance, and make any necessary corrections
Receiving Supervisor
Burlington
06.2015 - 09.2019
- Responsible for ensuring that the receiving department met all production goals, and followed all policies and procedures.
- Prepared weekly schedules for the department, updating as needed to maintain optimal staffing levels
- Verified and recorded incoming direct shipments
- Tracked departmental payroll
- Trained and lead team of 10+ in the receipt and distribution of incoming merchandise.
Sorter
Gilmer Warehouses, Ltd.
06.2015 - 04.2015
- Responsible for ensuring that product was removed from trailers and properly distributed to appropriate pallets before they were placed into inventory
- Unloaded product from trailers
- Separated product by category and placed them on appropriate pallets
- Using a manual pallet jack, delivered completed pallets to be strapped and placed into inventory
Education
Columbus State University - Computer Science
Columbus State University
Columbus, GASkills
- Opera PMS
- OnQ
- Fidelio
- Galaxy/Lightspeed
- Customer Service
- Basic Accounting Principles
- AR / AP Functions
- Tracking expenses
- Transaction auditing
- MS Office
- Conflict Resolution
- Multitasking
- Computer Applications
- Adaptability
- Time Management
Phone
cellular, (706) 325-1138
Timeline
Night Auditor
Staybridge Suites
02.2020 - Current
Receiving Supervisor
Burlington
06.2015 - 09.2019
Sorter
Gilmer Warehouses, Ltd.
06.2015 - 04.2015
Columbus State University - Computer Science
Columbus State University