- I like working with my hands and fixing things
- Stand-up Paddleboarding (SUP)
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Outdoor Recreation
Craig Marks
PDRC Committee Manager
Marietta,GA
Summary
Dynamic professional with extensive experience at McKinsey & Company, excelling in operations management and collaborative team leadership. Proven track record in enhancing efficiency through automation and implementing quality control measures, resulting in significant error reduction. Adept at coaching individuals and fostering team growth, ensuring high-quality deliverables in fast-paced environments. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Manager, Global Partnership Office
McKinsey & Company
Atlanta, GA
01.2024 - Current
- Managed a portfolio of evaluation projects, ensuring timely completion and high-quality deliverables.
- Maintained a high degree of professionalism when dealing with sensitive information or challenging situations during the course of the evaluation process.
- Accomplished multiple tasks within established timeframes to a high degree of accuracy.
- Provided mentoring and professional development opportunities to junior evaluation staff members, fostering growth within the team.
- Implemented quality control measures that significantly reduced errors in evaluations.
- Worked alongside Meeting Manager to produce a high-profile corporate meeting and event.
- Collaborated with cross-functional teams to complete projects which were met with high degree of satisfaction.
Specialist, Global Partnership Office
McKinsey & Company
Atlanta, GA
12.2021 - 01.2024
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Conducted regular reviews of operations and identified areas for improvement.
- Increased efficiency by automating routine tasks with software solutions.
- Developed training materials to enhance staff proficiency and productivity.
- Facilitated professional development of junior staff members.
Coordinator, Committee Support
McKinsey & Company
London, United Kingdom
01.2015 - 03.2021
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Collaborated with Committee Managers to develop strategic plans aligning goals and objectives.
- Gathered and organized materials to support operations.
- Enhanced team communication by implementing weekly coordination meetings.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Organized meetings and coordinated availability of participants.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Organized spaces, materials and catering support for internal evaluation meetings.
Reprographics Coordinator
McKinsey & Company
London, United Kingdom
06.2009 - 12.2014
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
- Improved and professionalized the work environment.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
Education
Diploma - Performing Arts
Selwyn Performing Arts
Auckland, New Zealand 01.1995 - 12.1996
Skills
Collaborative team management
Operations management
Long-term planning
Decision-making
Effective time management
Team skill enhancement
Cross-functional teamwork
Employee onboarding
Coaching individuals
Problem-solving
Detail-oriented approach
Certification
FSP Interviewer Certification - Full
Interests
Timeline
Manager, Global Partnership Office
McKinsey & Company
01.2024 - Current
FSP Interviewer Certification - Full
07-2023
Specialist, Global Partnership Office
McKinsey & Company
12.2021 - 01.2024
Coordinator, Committee Support
McKinsey & Company
01.2015 - 03.2021
Reprographics Coordinator
McKinsey & Company
06.2009 - 12.2014
Diploma - Performing Arts
Selwyn Performing Arts
01.1995 - 12.1996
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