Open To Work
Crisel Bernstein
FedEx
Lawrenceville
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
TrainerDelivery DriverPackage HandlerPackage HandlerService Associate
Work Type
Full Time
Location Preference
On-Site
Location:
Lawrenceville, GA
Open to relocation:
No
11
years of professional experience
Detail-oriented Trainer experienced in developing and implementing training programs that enhance compliance and operational efficiency. Achieved operational improvements through effective assessment of trainee performance and refinement of training materials. Focused on fostering collaboration and adaptability within teams to deliver impactful results.
Work History
Trainer
1 Year 9 Months- Facilitated hands-on training sessions using FedEx systems and safety protocols.
- Developed and implemented training programs for new employees to ensure operational efficiency.
- Conducted assessments to evaluate trainee performance and identify areas for improvement.
- Collaborated with management to refine training materials based on employee feedback.
- Monitored compliance with company standards during training activities and offered corrective guidance.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Delivery Driver
7 Months- Navigated delivery routes efficiently, ensuring timely packages to customers.
- Communicated effectively with customers regarding delivery status and issues.
- Operated handheld devices for tracking deliveries and inventory management.
- Maintained vehicle cleanliness and performed basic maintenance checks regularly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Package Handler
5 Months- Sorted and organized packages according to destination, ensuring timely dispatch.
- Operated material handling equipment to transport packages efficiently within facility.
- Collaborated with team members to streamline loading and unloading processes for optimal workflow.
- Maintained compliance with safety protocols, reducing workplace incidents and injuries.
- Followed safety regulations to maintain a safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Package Handler
1 Year 8 Months- Implemented process improvements that enhanced package sorting efficiency by optimizing layout usage.
- Monitored package conditions during transit, reporting any discrepancies or damages promptly.
- Conducted regular inventory checks to ensure accuracy in stock levels and minimize delays in operations.
- Assisted in training new staff on operational procedures and safety standards.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Service Associate
3 Years 4 Months- Processed transactions accurately and efficiently at checkout stations.
- Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
- Trained new staff on operational procedures and customer service standards.
- Managed stock levels by replenishing shelves and organizing inventory for optimal display.
- Collaborated with team members to ensure timely execution of promotional displays and seasonal setups.
- Resolved customer complaints promptly, contributing to a positive store environment and retention rates.
- Monitored store cleanliness and safety standards, ensuring compliance with health regulations.
- Unloaded, loaded, and stocked merchandise.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma
Skills
Employee onboarding
Train-the-trainer
Facilitating workshops
Curriculum development
Curriculum development
Group instruction
Interpersonal relations
Problem solving
Interpersonal communication
Timeline
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10.2024 - CurrentRead More
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Package Handler
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Service Associate
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08.2015 - 12.2018Read More
Lawrence High School
High School Diploma
Read More