Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Crislyn Kilgore

Ringgold

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments.

Overview

11
11
years of professional experience

Work History

Correctional Officer

Walker State Prison
11.2024 - 07.2025
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.

HR Coordinator

Schnellecke Logistics USA
08.2023 - 10.2024
  • Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
  • Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
  • Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
  • Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.
  • Answered employee questions during entrance and exit interview processes.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Assisted in employee recruitment, hiring and interview processes.

Executive Assistant

Safe Play International
12.2022 - 08.2023
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Maintained confidential records and files related to executive operations.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Greeted visitors warmly upon arrival at the office premises.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Managed daily invoices, reports and proposals.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Took detailed notes in meetings and disseminated information afterward.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.

Business Manager

BKFabworks LLC
10.2017 - 11.2022
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Conducted research on current industry trends to identify potential areas for improvement in business operations.
  • Analyzed customer feedback data to generate reports on customer satisfaction levels.
  • Designed strategies for improving the quality of services provided by the organization.
  • Provided training sessions for employees on new software systems used in business operations.
  • Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
  • Recommended process improvements that would reduce costs while increasing productivity.
  • Negotiated pricing agreements with vendors and suppliers based on organizational needs.
  • Developed marketing plans for new products or services offered by the company.
  • Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
  • Drove high performance by developing team members.
  • Provided feedback to improve strategies, programs and initiatives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Waitress

Hooters
02.2018 - 03.2019
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Performed basic math calculations when computing bills for customers' meals.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Warranty Administrator

Crown Chrysler Dodge Jeep Ram of Chattanooga
01.2015 - 09.2017
  • Reviewed and processed warranty claims to ensure accuracy of all information.
  • Generated reports on warranty performance metrics including turnaround times and resolution rates.
  • Assisted in creating standard operating procedures for processing warranty requests.
  • Created detailed records of all customer interactions related to warranties and returns.
  • Evaluated existing policies and procedures for processing warranties and identified areas for improvement.
  • Compiled data from various sources into meaningful reports that could be used by management for decision making purposes.

Education

Some College (No Degree) -

American Public University System
Charles Town, WV

Skills

  • Back Office Operations
  • Confidential Correspondence
  • File Organization
  • Customer Engagement
  • Schedule & Calendar Planning
  • Staff Scheduling Procedures
  • Office Coordination
  • Internal Communications
  • Customer Relations
  • Customer/Client Relations
  • Organization Skills
  • Administrative Leadership
  • New Employee Onboarding
  • Recruitment And Hiring
  • Decision-Making
  • Office Administration Work
  • Schedule And Calendar Management
  • Schedule Coordination
  • Employee Onboarding
  • Dining Room Cleaning
  • Cleaning And Organization
  • Food Running
  • Order Taking
  • Pos System Operation

Education and Training

other

Timeline

Correctional Officer

Walker State Prison
11.2024 - 07.2025

HR Coordinator

Schnellecke Logistics USA
08.2023 - 10.2024

Executive Assistant

Safe Play International
12.2022 - 08.2023

Waitress

Hooters
02.2018 - 03.2019

Business Manager

BKFabworks LLC
10.2017 - 11.2022

Warranty Administrator

Crown Chrysler Dodge Jeep Ram of Chattanooga
01.2015 - 09.2017

Some College (No Degree) -

American Public University System

Similar Profiles

CREATE PROFILE
Crislyn Kilgore