Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Education - High School
Timeline
Generic

Crystal Cosby

Lithonia

Summary

Result-oriented, intelligent, organized, and motivated individual seeking an available production position with a company that supports and encourages career growth. I want to utilize years of experience to fulfill the company's strategic requirements. I am a highly motivated and organized individual who will use my 10+ years in customer service, management experience and skilled leadership to maintain productivity and quality of service.

Overview

13
13
years of professional experience

Work History

GROCERY TEAM LEADER

PUBLIX
01.2018 - Current
  • Performed duties of staff when team was short staffed due to call outs/absences
  • Managed food safety audits and Steritech audit follow up reviews
  • Authorized manager discretion markdowns
  • Managed dairy/frozen and grocery merchandising
  • Supervised, oversaw, and coached associates in the performance of their duties
  • Assist managers with scheduling and developing associates

Mobility Customer Care Rep

Marta Mobility
03.2021 - 12.2024
  • Helped large volume of customers every day with a positive attitude and focus on customer satisfaction
  • Booked customer trips to and from their chosen destinations
  • Satisfy customers in a timely manner in order to quickly serve customers and keep the call volume down

DSD INVENTORY CLERK

PUBLIX
07.2014 - 01.2018
  • Responsible for accurately checking in direct store deliveries into the computer system
  • Responsible for working wine and keeping correct counts on hand
  • Develop and maintain a business relationship with manufactures and vendors
  • Ensure correct inventory on DSD items

CHILDCARE WORKER

BUSY BEE CHILDCARE
01.2012 - 01.2015
  • Supervise and monitor safety of children and establishment
  • Keep records of children’s progress, interest and routine
  • Be aware of any emotional or developmental problems and communicate them with parents
  • Provide meals and snacks
  • Prepare the children for kindergarten

Education

HIGH SCHOOL -

LITHONIA HIGH SCHOOL
LITHONIA, GA
05.2013

Skills

  • Microsoft Office (Excel, PowerPoint, Word)
  • Data Analysis
  • Forecasting
  • Risk Assessment
  • Safety Certifications
  • Problem Solving
  • Communication
  • Adaptability
  • Attention to Detail
  • Conflict Resolution
  • Accuracy
  • Critical Thinking
  • Interpersonal Skills
  • Teamwork
  • Leadership
  • Time Management
  • Decision Making

Hobbies and Interests

  • Volunteering
  • Mentoring
  • Sustainability

Education - High School

Lithonia High School, 05/01/13, Lithonia, GA

Timeline

Mobility Customer Care Rep

Marta Mobility
03.2021 - 12.2024

GROCERY TEAM LEADER

PUBLIX
01.2018 - Current

DSD INVENTORY CLERK

PUBLIX
07.2014 - 01.2018

CHILDCARE WORKER

BUSY BEE CHILDCARE
01.2012 - 01.2015

HIGH SCHOOL -

LITHONIA HIGH SCHOOL

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Crystal Cosby