Crystal Hall
Savannah
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
16
16
years of professional experience
Work History
Stocking 2 Coach
Walmart
Savannah
06.2018 - Current
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared staff work schedules and assigned team members to specific duties.
- Resolved customer complaints in a professional manner.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Recruited, trained and managed a team of 20+ employees.
- Monitored employee performance and provided feedback on a regular basis.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Culinary Manager
Spartanburg School District 6
Spartanburg
03.2014 - 06.2018
- Explained goals and expectations required of trainees.
- Ensured proper food safety and sanitation standards were met throughout the kitchen.
- Developed menus, recipes and ordering systems to maximize efficiency in the kitchen.
- Managed a team of chefs, cooks and other kitchen staff; monitored performance and provided feedback for improvement.
- Displayed strong leadership skills by motivating employees during busy periods of service.
- Trained new employees on safety protocols, knife skills, recipe preparation techniques and plating design.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted with menu development by suggesting creative dishes that would appeal to customers.
- Maintained records of all food production activities including sales figures, purchase orders and stock levels.
- Conducted regular meetings with staff to discuss changes in policies or procedures in the kitchen.
- Monitored kitchen staff to ensure compliance with company expectations of taste, speed and presentation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained an organized work environment by delegating tasks among staff members.
- Ordered supplies such as ingredients, kitchen equipment and cleaning materials.
Consumables Zms
Walmart
Spartanburg
03.2009 - 05.2014
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Enforced company policies and procedures while ensuring a safe working environment for all personnel.
- Provided feedback on employee performance reviews to ensure maximum productivity at all times.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Recruited and trained new employees to meet job requirements.
- Led the implementation of a new food safety management system, improving compliance rates.
- Oversaw inventory control, reducing waste through effective stock management practices.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Ensured compliance with all local, state, and federal regulations regarding food preparation and safety.
- Reviewed customer feedback surveys on a weekly basis in order to assess overall satisfaction with services offered.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Inman Christian Academy
Inman, SC08-2002
Skills
- Employee training
- Team building
- Inventory management
- Customer service
- Performance monitoring
- Staff scheduling
- Conflict resolution
- Food safety
- Safety management
- Safety awareness
- Ethics and integrity
- Talent recruitment
- Performance improvements
- Task delegation
- Team development
Timeline
Stocking 2 Coach
Walmart
06.2018 - Current
Culinary Manager
Spartanburg School District 6
03.2014 - 06.2018
Consumables Zms
Walmart
03.2009 - 05.2014
High School Diploma -
Inman Christian Academy