CRYSTAL JOHNSON
Douglasville
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Coordinator
Circet USA
Kennesaw, Georgia
12.2022 - 01.2026
- Ensured compliance with all applicable laws, regulations, policies, standards, or procedures related to the project.
- Planned, scheduled and coordinate project activities to meet deadlines.
- Requested and reviewed project updates to meet deadlines.
- Produced and distributed project documents.
- Scheduled and facilitated project meetings.
- Engaged with vendors and suppliers to obtain quotes for materials needed for projects.
- Provided administrative support and workplace training to team members.
- Maintained an organized system of records including documents such as contracts, invoices, change orders.
Surgery Scheduler
GI specialists of Ga
Lithia Springs, Ga
02.2022 - 11.2022
- Provided excellent customer service by responding promptly and accurately to patient inquiries regarding procedures and appointments.
- Efficiently managed patient scheduling and registration processes, ensuring accuracy of information and compliance with HIPAA
- Conducted preoperative phone calls with patients to verify insurance benefits and review instructions for arrival time, location and preparation requirements.
- Registered and scheduled appointments for patients according to availability.
Scheduling Specialist
Vascular surgical assoc
kennesaw, Ga
04.2017 - 02.2022
- Utilized advanced problem-solving skills to anticipate potential conflicts in schedules.
- Resolved scheduling issues in a timely manner by communicating effectively with all parties involved.
- Established strong working relationships with team members across departments through effective communication.
- Implemented innovative strategies to optimize workflow and prioritize tasks.
- Scheduled any necessary follow-up appointments, as directed
Education
GED - undefined
University of West Georgia
Carrollton, GA, US05.2017
Skills
- Project coordination
- Project management
- Detail-oriented
- Problem-solving
- Attention to detail
- Project scheduling
- Customer service
- Procurement
- Deadline adherence
- Conflict resolution
- Data collection
- Critical thinking
- Training and development
- Spreadsheet tracking
Certification
- HIPAA certification
- CPR certification
- First Aid certification
- Multiple DHR certifications for child care
Timeline
Project Coordinator
Circet USA
12.2022 - 01.2026
Surgery Scheduler
GI specialists of Ga
02.2022 - 11.2022
Scheduling Specialist
Vascular surgical assoc
04.2017 - 02.2022
GED - undefined
University of West Georgia