Crystal Jones
Mableton
Summary
Quality assurance professional with keen eye for detail and commitment to ensuring software excellence. Adept at developing and executing test plans to identify defects and improve product quality. Known for collaborative work style and flexibility in dynamic, fast-paced environments, ensuring team success and project completion.
Quality assurance professional with proven track record in software testing and quality control. Adept at identifying issues, implementing solutions, and streamlining workflows to enhance product reliability. Strong emphasis on teamwork, adaptability, and delivering consistent results. Skilled in test automation, bug tracking, and documentation, ensuring high standards in every project.
Overview
16
16
years of professional experience
1
1
Certification
Work History
QA Analyst
Tip Top Poultry
Marietta, GA
05.2014 - 02.2018
- Love to work
- Executed comprehensive testing protocols to ensure product compliance with quality standards.
- Analyzed test results and identified defects, improving overall product reliability.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions.
- Documented testing processes and outcomes, enhancing traceability and accountability in QA procedures.
- Developed and maintained automated testing scripts to streamline QA workflows and improve efficiency.
- Conducted root cause analysis for defect trends, driving continuous improvement initiatives within the team.
- Trained junior analysts on QA methodologies and best practices, fostering a culture of quality awareness.
Picker/Packer
Freshly
Austell, GA
01.2020 - 08.2022
- Accurately picked, packed, and labeled items for fulfillment according to customer orders.
- Maintained cleanliness and organization of work area to ensure safety standards compliance.
- Collaborated with team members to meet daily production goals in fast-paced environment.
Production
Midline
Lithia Springs, GA
09.2023 - 06.2026
- Enhanced production efficiency by optimizing resource allocation and scheduling.
- Streamlined manufacturing processes, reducing production time and costs.
- Liaised with production manager, suppliers and vendors to support production needs.
- Collaborated with team members to meet production quotas consistently.
Counselor
First Corinthians group home
East Point, GA
03.2015 - 04.2017
- Help the girls out in the group home, talk to them if needed take them shopping whatever they need
Assistant Manager
Family Dollar
Bessemer, AL
02.2013 - 11.2015
- Moved customer service
- Trained new staff on operational procedures and company policies, fostering a collaborative work environment.
- Assisted in managing daily operations, ensuring smooth store functionality and customer satisfaction.
- Implemented inventory management systems to track stock levels and reduce discrepancies effectively.
Cashier
McDonald's
Marietta, GA
04.2010 - 06.2013
- Serve customers with a smile
- Operated cash register, processing transactions accurately and efficiently.
- Provided exceptional customer service, resolving inquiries and enhancing guest satisfaction.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in training new team members on cash handling procedures and customer interactions.
Cashier
McDonald's
Marietta Ga
01.2014 - 11.2017
- Monitored inventory levels, restocking supplies to ensure operational readiness.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
- Utilized point-of-sale systems to track sales data and manage cash flow effectively.
- Implemented best practices for maintaining a welcoming environment, contributing to positive dining experiences.
Education
High school or equivalent -
Wenonah
Birmingham, AL05.2004
Skills
- Quality Assurance
- QA
- QTP
- Quality control
- Retail
- Test documentation creation
Certification
Food Handler Certification
Additional Information
I am a very loyal worker and I'm always on time and very dependable. I go out my way to help others.
Timeline
Production
Midline
09.2023 - 06.2026
Picker/Packer
Freshly
01.2020 - 08.2022
Counselor
First Corinthians group home
03.2015 - 04.2017
QA Analyst
Tip Top Poultry
05.2014 - 02.2018
Cashier
McDonald's
01.2014 - 11.2017
Assistant Manager
Family Dollar
02.2013 - 11.2015
Cashier
McDonald's
04.2010 - 06.2013
High school or equivalent -
Wenonah