Crystal Lipscomb
Cumming
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Executive Director
Cumming Senior Living
09.2021 - Current
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Activity Director
Cumming Senior Living
02.2018 - 09.2020
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Collaborated with interdisciplinary teams to create holistic care plans addressing the physical, cognitive, emotional, and social needs of each resident.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Established partnerships with local organizations to provide additional resources and opportunities for residents'' enrichment.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
- Assisted in maintaining a safe living environment by conducting regular safety checks on equipment used during activity sessions.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Utilized evidence-based practices in the facilitation of therapeutic interventions designed to alleviate symptoms associated with depression or anxiety disorders.
CNA
Cumming Health And Rehab
04.2004 - 09.2018
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Northeast Medical Center Hospital
01.2003 - 04.2017
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Master of Arts - Cosmetology
Lanier Technical College
Oakwood, GA06.2013
Skills
- Community Engagement
- Report compilation
- Marketing
- Case Management
- Staff Management
- Operations Management
- Program Management
- Human Resources
- Business Development
- Vendor Relations
- Financial Management
- Contract Management
- Strategic Planning
- Quality Control
- Fundraising
- Relationship Building
- Resident satisfaction
- Leadership Development
- Compliance and regulations
- Business Administration
- Program Leadership
- Training Methods
- Client Services
- Human Resources Management
- Operational planning
Timeline
Executive Director
Cumming Senior Living
09.2021 - Current
Activity Director
Cumming Senior Living
02.2018 - 09.2020
CNA
Cumming Health And Rehab
04.2004 - 09.2018
CNA
Northeast Medical Center Hospital
01.2003 - 04.2017
Master of Arts - Cosmetology
Lanier Technical College
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