Crystal Samuels
Grovetown
Summary
Strong team and employee developer with retail supervisory experience. Display a customer center philosophy and train employees to achieve the same mindset which increase sales. Devise creative cost- cutting methods while maintaining inventory levels. Skilled in performing administrative tasks which help a company operate smoothly and increase productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Dillards Department Store
08.2021 - 07.2024
- Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, follow-up calls with customers also incharge of Training New employees, and making schedules.
Front Office Manager
All Clinical Lab
02.2018 - 01.2020
- Responsible for financial transaction collecting patients co-payments also responsible for follow-up calls and scheduling appointments for the Dm incharge.
Data Entry Clerk
Thompson Accounting service
06.2016 - 08.2019
- Followed up on pending tasks until completion.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Maintained updated knowledge of industry trends related to data entry operations.
- Scanned documents into appropriate databases for storage purposes.
- Identified discrepancies between source documents and entered data.
- Verified accuracy and completeness of data entry into the database system.
- Utilized specialized software applications related to the job role.
- Maintained confidentiality of sensitive information entered into the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Identified and corrected data entry errors to prevent duplication across systems.
- Exceeded quality goals to support team productivity.
Sales Associate
Victoria's Secret & PINK
01.2015 - 01.2018
- Assist and Greet Customers, tell customers About our newest collections and any sales we may have been running at time. my job were to help the store make our sales goal and also work the register.
Education
Bachelor of Science - Human Resource Management
Clayton State University
Skills
- Sales Promotion
- Training & Development
- Customer Satisfaction
- Staff Management
- Minimizing Waste
- Team Building
- Employee & Labor Laws
- Duty Management
- Organizational Development
- Effective Planning
- Time Management
- Managing Stock
- 55WPM
Certification
- OSHA & HIPAA Certified
- American Heart Association 1st AID & CPR Certified
Timeline
Manager
Dillards Department Store
08.2021 - 07.2024
Front Office Manager
All Clinical Lab
02.2018 - 01.2020
Data Entry Clerk
Thompson Accounting service
06.2016 - 08.2019
Sales Associate
Victoria's Secret & PINK
01.2015 - 01.2018
Bachelor of Science - Human Resource Management
Clayton State University
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