Crystal Shepard
Newnan,MI
Summary
Professional driver with focus on safety, punctuality, and customer satisfaction. Adept at navigating various routes and maintaining vehicles in top condition. Strong ability to work collaboratively with team members and adapt to changing schedules and demands. Known for reliability, excellent communication skills, and keen attention to detail.
Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Professional Company Driver
Old Castle APG
11.2023 - Current
- Operated company vehicles to ensure timely delivery of materials to construction sites.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Adhered to all safety regulations and traffic laws while driving in various conditions.
- Communicated effectively with dispatchers to coordinate delivery schedules and routes.
- Assisted in loading and unloading materials, ensuring proper handling techniques were followed.
- Performed daily vehicle inspections before and after trips.
- Experienced in load securement. i.e strapping, tarping, chaining.
- Proficient in operating Moffet, piggy back, fork lift, cherry picker.
- Conformed to all DOT rules and regulations.
- Transported items to and from company site with focus on safety and efficiency.
Professional Company Driver
AAA Cooper Transportation
08.2017 - 11.2023
- Operated company vehicles to transport materials safely and efficiently.
- Ensured compliance with safety regulations and traffic laws during all deliveries.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Coordinated delivery schedules with warehouse operations for timely material distribution.
- Trained new drivers on operational procedures and best practices for efficiency.
- Communicated effectively with logistics teams to resolve transportation issues promptly.
- Maintained impeccable driving record and history of zero incidents.
- Researched and adhered to planned highly efficient routes to optimize schedules.
- Experienced in load securement. Tarping, strapping, chaining.
- Proficient in operating Moffet, piggy back.
- Safely hauled all materials, fencing, steel, concrete, coils, oversize loads.
- Performed daily vehicle inspections before and after trips.
General Manager
IHOP
04.2007 - 12.2016
- Directed daily operations to enhance service efficiency and customer satisfaction.
- Implemented training programs that improved staff performance and retention rates.
- Analyzed financial reports to optimize budgeting and resource allocation.
- Developed marketing strategies that increased brand awareness and sales revenue.
- Oversaw inventory management, reducing waste and ensuring product availability.
- Established performance metrics to evaluate staff productivity and operational success.
- Fostered a collaborative team environment, enhancing employee engagement and morale.
- Streamlined workflow processes, driving operational improvements across multiple locations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained and guided team members to maintain high productivity and performance metrics.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
Obtained CDL - Professional Driver
RoadMaster Trucking School
Lithia Springs, GA05-2016
Associate of Science - Health Sciences
West Georgia Technical College
Douglasville, GA05-2006
Skills
- Vehicle operation
- Load securement
- Route optimization
- Safety compliance
- Daily vehicle inspections
- Material handling
- Effective communication
- Delivery coordination
- Time management
- Incident-free driving record
- Training and mentoring
- Regulatory compliance (DOT)
- Customer service orientation
- Traffic law adherence
- Safe driving practices
- Punctuality
- Product delivery
Timeline
Professional Company Driver
Old Castle APG
11.2023 - Current
Professional Company Driver
AAA Cooper Transportation
08.2017 - 11.2023
General Manager
IHOP
04.2007 - 12.2016
Obtained CDL - Professional Driver
RoadMaster Trucking School
Associate of Science - Health Sciences
West Georgia Technical College