Crystal Turner
Decatur
Summary
Dynamic office coordinator with a proven track record at Northlake Family Dentistry, excelling in schedule coordination and customer service. Enhanced workflow efficiency and reduced appointment conflicts through effective communication and meticulous records management. Skilled in data entry and organizational tasks, ensuring compliance and accuracy in all operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Coordinator
Northlake Family Dentsitry
2024.05 - Current
- Coordinated patient scheduling, optimizing workflow and reducing appointment conflicts.
- Managed office communications, ensuring timely responses to patient inquiries and correspondence.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Assisted in maintaining electronic health records, supporting data accuracy and compliance requirements.
Billing Specialist
Atlanta Perinatal Associates
2022.03 - 2024.04
- Processed patient billing statements with precision and attention to detail.
- Coordinated insurance verifications to ensure timely claim submissions.
- Resolved discrepancies in billing records, enhancing overall accuracy.
- Collaborated with medical staff to clarify coding and billing issues.
- Monitored accounts receivable aging reports to facilitate timely collections.
Accounts Receivable Clerk
Shurett Dental Group
2019.10 - 2022.03
- Processed accounts receivable transactions efficiently, ensuring accurate billing and timely collections.
- Communicated effectively with clients regarding outstanding balances and payment arrangements.
- Implemented streamlined invoicing procedures, reducing processing time for accounts receivable activities.
- Submitted cash and check deposits and generated cash receipts to record money received.
Receptionist
Dental One Associates
2011.12 - 2019.08
- Managed patient scheduling and appointments using dental practice management software.
- Coordinated patient check-in and check-out processes to enhance operational efficiency.
- Maintained accurate patient records and documentation in compliance with HIPAA regulations.
- Assisted in resolving patient inquiries and concerns, ensuring high levels of satisfaction.
Education
BBA - Accounting
Strayer University
Lithonia, GA2023-09
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- File organization
- Records management
- Budgeting and finance
- Report generation
- Account reconciliation
- Data entry
- Organizational skills
- Clerical support
Certification
CPR
Timeline
Office Coordinator
Northlake Family Dentsitry
2024.05 - Current
Billing Specialist
Atlanta Perinatal Associates
2022.03 - 2024.04
Accounts Receivable Clerk
Shurett Dental Group
2019.10 - 2022.03
Receptionist
Dental One Associates
2011.12 - 2019.08
BBA - Accounting
Strayer University