Curtis Gordon
McDonough
Summary
A self-motivated, honest, and dutiful employee with a creative and open mind. Strong service skills and professional attitude with 5 years experience. Innovative and tech-savvy, I also possess many qualities and skills for upholding a delightful and efficient customer care environment! I look forward to building relationships and bringing abilities to adapt and grow the team.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Ramada Hotel
Denver, CO
09.2024 - 06.2025
- Provided a safe and hospitable atmosphere for guests as well as service and help guests with critical and timely situations.
- Communicate clearly and frequently with team to maintain room quality and availability.
- Greet and accommodate potential clients, file documents for night audits and record daily statistics.
- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance guest experience.
- Collected room deposits, fees, and payments.
Warehouse Operations Associate
DashMart by Doordash
Denver, CO
10.2022 - 01.2025
- Stock and organize merchandise as well record and report progress using team software.
- Pick and fulfill orders accurately and according to company policy.
- Monitor and package inventory according to demand, as well as contact company support to handle returns and re-do’s.
- Implemented improved storage solutions, optimizing space utilization within the warehouse facility.
- Enhanced order fulfillment accuracy by conducting regular audits and addressing discrepancies promptly.
Crew Member
Tropical Smoothie Café
Denver, CO
05.2021 - 04.2022
- Prepared food and beverages according to customer orders, adding and omitting thing as requested, as well as ingredients for serving well in advance.
- Follow procedure for safe food preparation to maintain high-quality food standards.
- Handled transactions quickly and accurately.
- Operated a variety of food appliances and equipment. Clean and arrange tables on a regular basis.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Warehouse Operator
Anthony International
Conyers, GA
08.2019 - 06.2020
- Responsible for the assembly or production of component parts for typical refrigerator doors. Including electrical wire connection and placement.
- Maintained acceptable performance standards for assembly and manufacturing. Followed safety precautions and wearing the right protective gear to operate hand tools, electric tools and pneumatic tools.
- Collaborated with team members to streamline order fulfillment process, enhancing overall efficiency.
Education
High School Diploma -
Woodland High School
05-2018
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Team collaboration
- Proficient in Adobe Photoshop, Premiere, After Effects
- Phone etiquette
- Punctual and reliable
Timeline
Front Desk Receptionist
Ramada Hotel
09.2024 - 06.2025
Warehouse Operations Associate
DashMart by Doordash
10.2022 - 01.2025
Crew Member
Tropical Smoothie Café
05.2021 - 04.2022
Warehouse Operator
Anthony International
08.2019 - 06.2020
High School Diploma -
Woodland High School