Cy'Maria Murphy
Kennesaw
Summary
Motivated and academically accomplished student with honors achievement and specialized training in orthodontic assisting. Experienced in fast paced, customer facing environments where strong communication, professionalism, and problem solving are essential. Recognized for attention to detail, adaptability, and the ability to build positive relationships with patients, customers, and team members. Committed to continuous learning, personal growth, and delivering high quality service in both healthcare and client focused settings.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
Griffin, GA
06.2024 - Current
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Operated cash register, ensuring accurate transactions and efficient service.
- Maintained store presentation by organizing merchandise and restocking shelves.
- Collaborated with team members to streamline processes and improve workflow.
- Trained new associates on store policies and operational procedures effectively.
- Responded promptly to customer concerns, fostering positive relationships and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Crew Member
Moes Southwestern Grill
Marietta, GA
10.2024 - 01.2026
- Prepared and assembled food orders according to restaurant standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
High School Diploma - Biochemistry
Kennesaw State University
Kennesaw, GA05-2028
Muliple Professional Certifcates - Orthodontic Assisting
School of Orthodontic Assisting
Newnan, GA05-2026
High School Diploma -
Griffin High School
Griffin, GA05-2024
Skills
- Developed strong communication skills by interacting with customers of diverse backgrounds, personalities, and age groups in a fast paced environment
- Learned to explain store policies, promotions, and procedures clearly while maintaining professionalism and patience
- Strengthened conflict resolution abilities by calmly handling customer complaints, returns, and misunderstandings
- Built active listening skills by identifying customer needs quickly and responding with accurate solutions
- Strengthened teamwork and coordination skills by communicating effectively with supervisors and coworkers to keep front-end operations running smoothly
- Improved efficiency and time management in a fast paced retail setting
Timeline
Crew Member
Moes Southwestern Grill
10.2024 - 01.2026
Front End Associate
Walmart
06.2024 - Current
High School Diploma - Biochemistry
Kennesaw State University
Muliple Professional Certifcates - Orthodontic Assisting
School of Orthodontic Assisting
High School Diploma -
Griffin High School