Cynthia Cordy
Centerville
Summary
Reliable and compassionate customer service professional with 27 years of experience in high volume retail environments. Highly skilled in communication, organization, and handling sensitive information with professionalism and discretion. Proven ability to manage multiple priorities, coordinate requests and support individuals from diverse backgrounds. Seeing to transition into healthcare to provide efficient administrative support and a positive experience for patients and clinical staff.
Overview
28
28
years of professional experience
1997
1997
years of post-secondary education
Work History
Customer Service
Walmart
Perry
01.1998 - Current
- Collaborated with different departments to ensure smooth operations and customer satisfaction.
- Coordinated service related requests and ensured timely follow up, demonstrating strong scheduling and organizational skills.
- Entered and updated customer information on computer systems with attention to detail.
- Assisted customers daily in a fast paced service environment, providing clear information and resolving concerns efficiently.
- Maintained detailed transactions and service records with a high level accuracy.
Education
Perry High School
Perry, GASkills
- Customer service and support
- Multitasking in fast paced settings
- Time management and organization
- Data entry and record accuracy
- High volume phone communication
- Team collaboration
- Problem solving
- Confidential information handling
Timeline
Customer Service
Walmart
01.1998 - Current
Perry High School