Cynthia F. D. Scott
Columbus
Summary
Dynamic professional with over 16 years of experience in mental health and security childcare. Proven track record in managing operations, ensuring safety compliance, and developing effective training programs. Committed to fostering team readiness and creating a positive environment for both staff and youth. Strong leadership skills and a proactive approach to problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Correctional Sergeant
Georgia Department of Juvenile Justice
Columbus
02.2023 - Current
- Managed daily operations of juvenile detention facility, ensuring compliance with safety standards to maintain secure environment.
- Developed and delivered training for staff on crisis intervention and conflict resolution techniques, enhancing team readiness for challenging situations.
- Supervised subordinate officers, guiding daily duties to enhance performance.
- Identified and prioritized training needs for subordinate staff, bridging knowledge and performance gaps to strengthen overall team capability.
- Conducted inspections to uphold security and compliance with facility regulations.
- Responded to emergencies by implementing effective de-escalation strategies.
- Utilized verbal interventions to diffuse disruptive behavior among residents.
- Participated in meetings with senior management to align on operational objectives.
Juvenile Correctional Officer
Georgia Department of Juvenile Justice
Midland
01.2019 - 10.2021
- Monitored youth conduct to prevent disturbances and escapes, ensuring a safe environment.
- Maintained order and security within assigned areas, enforcing relevant rules and regulations.
- Supervised juveniles during work assignments, meals, and recreation periods.
- Takes youth in custody and escorts to locations within and outside of the facility.
- Performed security patrols to monitor for contraband and ensure safety.
- Guard facility entrances in order to screen visitors.
- Handle and train canines for tracking, search and rescue.
- Inspects, inventories, and maintains physical control of logs, keys, tools, weapons and related equipment.
- Patrols assigned areas and reports any problems.
Youth Service Aide
Alabama Department of Youth Services
Prattville
10.2016 - 12.2018
- Educated students on program elements, led and supervised Project Adventure Games and Tower Training, ensuring safety and creating a learning experience that fosters responsible citizenship.
- Supervised and monitored students to maintain order and ensure safety within the facility.
- Intervened in crises, applying appropriate techniques to maintain control according to DYS Policy and Procedures Manual.
- Maintained up-to-date documents and logs, including the sign-in sheet, leave request, and authorization to work forms.
Senior Shift Leader Supervisor
Pathway
Ozark
01.2012 - 08.2016
- Supervised and managed adolescent youth with diverse challenges, fostering a supportive environment conducive to their development and progress.
- Supervised childcare staff, managed work procedures and schedules, and evaluated staff performance to ensure quality care and adherence to protocols.
- Completed mandatory staff education per Pathway’s training plan, providing individualized childcare training and assisting with the orientation of new staff members.
- Continuous and keen observation of client behavior; respond appropriately with approved techniques for verbal and physical behavior management issues.
- Evaluated client progress in the program.
- Provide age appropriate and structured evening group activity.
- Complete accurate daily campsite safety, security, cleanliness, and organization inspections and checklists.
- Monitor safety aspects of physical plant; remediate potentially hazardous situations immediately and report concerns and problems to DOP.
- Perform safety inspections on passenger bus; notify DOP of any mechanical concerns.
- Transported clients to school and medical appointments, ensuring timely arrivals.
- Available on-call for emergency management support.
Education
Social Work -
Alabama State University
Montgomery, Al01-2004
High School Graduate -
Daleville High School
Daleville, Al01-2002
Skills
- Leadership and management
- Conflict resolution
- Oral and written communication
- Critical thinking
- Problem solving
- Organizational efficiency
- Multitasking abilities
- Attentive listening
- Interpersonal skills
- Self-motivated
- Fast learner
References
Available upon request
Area Of Expertise
- Self-motivated
- Hardworking and dependable; able to work independently or with others
- Proven leadership, management, & supervisory skills
- Excellent oral & written communication skills
- Attentive listener and critical thinker with great problem solving skills
- Highly organized and efficient
- Fast learner with good multitasking skills
- Maintains proper deportment while working with others
- Excellent interpersonal skills; with the ability to motivate others
Certification
- Juvenile Correctional Officer
- Field Training Officer
Timeline
Correctional Sergeant
Georgia Department of Juvenile Justice
02.2023 - Current
Juvenile Correctional Officer
Georgia Department of Juvenile Justice
01.2019 - 10.2021
Youth Service Aide
Alabama Department of Youth Services
10.2016 - 12.2018
Senior Shift Leader Supervisor
Pathway
01.2012 - 08.2016
Social Work -
Alabama State University
High School Graduate -
Daleville High School