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Experienced in delivering exceptional customer service and resolving conflicts to enhance customer satisfaction. Recognized as a star employee and employee of the month in previous roles, demonstrating commitment to excellence. Proven leadership skills in motivating teams to achieve operational goals and fostering a positive work environment. Six years of experience in customer-driven management with a focus on training and developing team members for success.

I am a 45year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my desire in the hospitality industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak isiXhosa and English fluently.

My specialized course in connection to Aviation, which had a 600-hour internship with the largest companies in Lisbon (Groundforce and TAP AIR PORTUGAL) provided me with skills in customer service and enhanced the knowledge that I acquired in those 3 years. I learned to deal with many situations with different types of passengers trying to help in any possible way I could.
After completion of my course, I was provided the opportunity to work within the company, after the termination of the contract, I worked for a different company with the same job description.

Motivated student working toward an Associate degree in Health Sciences. Proven success working within fast-paced, collaborative settings. Skilled multitasker with superior work ethic and a team player. Possesses problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated with a hardworking and resourceful approach.

I am very passionate about opening the way for myself to new experiences. I love serving people in terms of hospitality, restaurants, kindness, respect and living new experiences that include growing mentally, which opens the way for me to new opportunities in the world of work.

DAENAUTICA COFIELD

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