DAEQUAN FIELDS
Atlanta
Summary
Passionate sales professional with 8 years of diverse retail and sales experience. Actively seeking opportunities to excel in the field of digital sales, account management, or customer success management. Demonstrated expertise in marketing strategies, cultivating brand partnerships, and leveraging content creation to generate substantial growth, engagement, and revenue.
Overview
7
7
years of professional experience
Work History
Technical Support Representative
PureTalk
09.2023 - Current
- Assist customers in identifying issues and explained solutions to restore service and functionality.
- Document support interactions for future reference.
- Use ticketing systems to manage and process support actions and requests.
Content Creator
YouTube
04.2019 - Current
- Manage a high traffic YouTube channel with 26,000 + subscribers, driving growth and engagement thought effective marketing strategies.
- Securing brand deals through creative content creation and successful communication with potential advertisers and paid sponsors.
- Develop ongoing marketing strategies to increase viewership, engagement and attract new subscribers.
Virtual Assistant
Trilogy Counseling
05.2020 - 02.2023
- Implemented and maintained an efficient virtual filing system, organizing important documents and data for easy retrieval.
- Managed databases and CRM systems, ensuring accurate data entry and updating client records for streamlined client relationship management.
- Assisted in the setup and configuration of hardware and software, including operating systems and applications.
Sales Supervisor
T-Mobile
09.2016 - 02.2020
- Collaborated with the sales team to manage and maintain accurate sales data, including customer information, sales pipelines and sales performance metrics.
- Analyze sales and merchandising reports to optimize profit, reduce back stock and forecast future sales.
- Conduct recruitment and interviews to identify passionate and dedicated candidates.
Education
Certificate in Change Management -
IBM Institute
Certificate in Leadership & Team Development -
IBM Institute
06.2023
Bachelor of Arts in Journalism -
LeMoyne-Owen College
Memphis, TN05.2016
Skills
- Microsoft Suite
- Internet Intelligence
- Customer Service/Communication
- Adobe Illustrator
- Adaptability/ Relationship building
- Mindset/Leadership & Team Building
- Sales Expertise
- Organizational Skills
- Analytical and Methodical
- Digital Content Management
- Strategic Content Planning
- Video Editing
Timeline
Technical Support Representative
PureTalk
09.2023 - Current
Virtual Assistant
Trilogy Counseling
05.2020 - 02.2023
Content Creator
YouTube
04.2019 - Current
Sales Supervisor
T-Mobile
09.2016 - 02.2020
Certificate in Change Management -
IBM Institute
Certificate in Leadership & Team Development -
IBM Institute
Bachelor of Arts in Journalism -
LeMoyne-Owen College
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