Dahlia Goer
Hinesville
Summary
Highly motivated and detail-oriented professional seeking position to utilize strong organizational and communication skills. Committed to delivering exceptional results while maintaining a flexible and efficient work schedule.
Resourceful Security Supervisor known for high productivity and efficient task completion. Specialize in risk assessment, emergency response planning, and team leadership. Excel in communication, problem-solving, and adaptability to ensure safety and security in all operations. Committed to maintaining strict vigilance and upholding security protocols to protect assets and individuals effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Supervisor
Arrow Security
Hinesville
04.2025 - Current
Restaurant Associate
Laredo Taco Company
Lawton
07.2024 - 02.2025
- Customer Service: Provide exceptional service by greeting customers, taking orders, and answering questions about menu items.
- Food Preparation: Prepare and assemble tacos, burritos, and other menu items following Laredo Taco's recipes and quality standards.
- Maintain Cleanliness: Keep work areas, kitchen, and dining areas clean and organized, ensuring compliance with health and safety standards.
Correctional Officer
TDCJ (Texas Department Criminal Justice)
Wichita Falls
05.2023 - 05.2024
- Enforce Rules and Regulations: Ensure compliance with facility rules and regulations, addressing violations when necessary.
- Report Incidents: Document and report any incidents, disturbances, or rule violations, maintaining accurate records.
Correctional Officer
The GEO Group, Inc.
Lawton
05.2022 - 05.2023
- Supervise Inmates: Ensure the safety and security of incarcerated individuals within correctional facilities.
- Conduct Searches: Regularly perform searches of inmates, cells, and common areas to prevent contraband and ensure safety.
Server/Cook
Southern Foods
Fort Sill
03.2021 - 05.2022
- Set up and prepare dining areas for meal service according to military standards.
- Serve meals to service members and military personnel in a courteous and efficient manner.
- Ensure cleanliness and sanitation of dining facilities, including tables, chairs, and serving areas.
Shift Supervisor
Popeye's Restaurants
Fishers
11.2019 - 09.2020
- Oversaw daily operations of the restaurant during assigned shifts, ensuring smooth and efficient service delivery.
- Monitored food quality and presentation, maintaining high standards of cleanliness and sanitation.
- Resolved customer complaints and inquiries promptly and professionally, ensuring customer satisfaction.
Education
Associates - Business Administration
Parkland College
Champaign, ILTrade school -
Skills
- Internal employee customer service
- Microsoft Teams
- Data entry
- Slack
- Customer support specialist experience
- Managing customer accounts
- Supervising experience
- Customer issue escalation
- Technical support
- Security - Security experience (3-5 years)
- Conflict management
- Phone etiquette
- Time management
- Conflict resolution
- Employee schedule coordination
- Physical restraint training
- Relationship building and management
- Surveillance systems
Certification
- Driver's License
- Guard Card
- Class G Security
- Non-CDL Class C
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Security Supervisor
Arrow Security
04.2025 - Current
Restaurant Associate
Laredo Taco Company
07.2024 - 02.2025
Correctional Officer
TDCJ (Texas Department Criminal Justice)
05.2023 - 05.2024
Correctional Officer
The GEO Group, Inc.
05.2022 - 05.2023
Server/Cook
Southern Foods
03.2021 - 05.2022
Shift Supervisor
Popeye's Restaurants
11.2019 - 09.2020
Associates - Business Administration
Parkland College