Dai Banh
Pooler
Summary
Dedicated and customer-focused professional with four years of management experience and a proven ability to lead teams, deliver excellent service, and maintain efficient operations in fast-paced environments. Known for strong communication, problem-solving skills, and a positive attitude that builds strong relationships with customers and coworkers. Passionate pickleball player (3.5 level) with a solid understanding of the game and a commitment to creating a welcoming and organized environment for players and staff. Seeking to contribute reliability, leadership, and enthusiasm to a night shift role at a pickleball facility.
Overview
6
6
years of professional experience
Work History
Receptionist
Queen Nail &Spa
Pooler, GA
02.2020 - 03.2021
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing workflow and information exchange.
- Maintained office supplies inventory, optimizing procurement processes for efficiency.
- Implemented filing system improvements, increasing document retrieval speed and accuracy.
- Streamlined phone and email correspondence management, prioritizing urgent inquiries effectively.
- Oversaw daily administrative tasks, ensuring compliance with company policies and procedures.
- Confirmed appointments, communicated with clients, and updated client records.
- 1 year
Manager
Glamour Nail Salon
Savannah, GA
04.2021 - Current
- Directed daily operations, ensuring smooth workflow and high service standards
- Supervised staff, coordinated schedules, and supported team performance
- Managed customer relations, resolved concerns professionally, and maintained client loyalty
- Oversaw inventory, ordering, and cash handling with strong attention to detail
- Trained new employees and reinforced workplace policies and cleanliness standards
- Managed customer bookings and scheduled appointments to ensure efficient use of time and smooth daily operations
- Organized and monitored booking schedules, adjusted timelines, and coordinated staff availability
- Communicated with customers regarding appointments, services, and scheduling changes
- Built strong client relationships and handled customer requests professionally, including negotiating services and resolving concerns
- 4 years
Waiter
Sunrise Breakfast Restaurant
Pooler, GA
03.2025 - 10.2025
- Delivered attentive service in a high-volume environment while maintaining accuracy and efficiency
- Built positive relationships with guests to enhance their dining experience
- Collaborated with team members to ensure timely service and smooth operations
- Maintained cleanliness and organization of dining areas
- 6 months
Education
Business Management -
Savannah Technical College
12-2026
High School Diploma -
Groves High School
05-2023
Skills
- Leadership and team coordination
- Customer service excellence
- Conflict resolution and communication
- Time management and multitasking
- Cash handling and operational support
- Reliability and strong work ethic
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Pickleball Experience
- Active pickleball player for approximately one year with a competitive 3.5 skill level
- Strong knowledge of rules, scoring, and court operations
- Enthusiastic about supporting players, maintaining a positive atmosphere, and promoting the sport
Timeline
Waiter
Sunrise Breakfast Restaurant
03.2025 - 10.2025
Manager
Glamour Nail Salon
04.2021 - Current
Receptionist
Queen Nail &Spa
02.2020 - 03.2021
Business Management -
Savannah Technical College
High School Diploma -
Groves High School