Daija Piper
Fairburn
Summary
Detail-oriented and disciplined professional with hands-on experience in the criminal justice system through case management support. Skilled in communication, conflict resolution, and client engagement. Proven ability to manage sensitive information and work with justice-involved individuals. Dedicated to promoting rehabilitation, fairness, and public safety through ethical practices and service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Batteries Plus
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Social Media Coordinator
Daija's Digital Creations
10.2021 - Current
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
Crew Trainer
Chipotle
08.2022 - 11.2024
- Trained team members on operational procedures and customer service best practices.
- Handled high-pressure customer interactions, using effective communication and conflict resolution.
- Ensured compliance with health, safety, and team efficiency standards.
Case Manager Intern
Fayette County DUI/Drug Court
11.2023 - 12.2023
- Supported the coordinator in monitoring participants' compliance with court-ordered treatment plans.
- Attended court sessions and assisted with documentation, progress tracking, and file management.
- Conducted client check-ins, coordinated with treatment providers, and updated court records.
- Gained hands-on experience working with justice-involved individuals in a rehabilitative setting.
Tutor
Learntobe.org
06.2019 - 08.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
High School Diploma -
Dacula High School
Dacula05-2022
Skills
- Case Management Support
- Conflict Resolution & De-escalation
- Court & Legal System Exposure
- Confidentiality & Ethical Conduct
- Communication & Interpersonal Skills
- Time Management & Task Prioritization
Timeline
Sales Associate
Batteries Plus
06.2024 - Current
Case Manager Intern
Fayette County DUI/Drug Court
11.2023 - 12.2023
Crew Trainer
Chipotle
08.2022 - 11.2024
Social Media Coordinator
Daija's Digital Creations
10.2021 - Current
Tutor
Learntobe.org
06.2019 - 08.2022
High School Diploma -
Dacula High School
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