Summary
Overview
Work History
Education
Skills
Timeline
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Daisy Moua

Suwanee

Summary

Reliable and personable service professional with hands-on experience in both casual and fast-paced dining environments. Proven ability to deliver exceptional guest experiences through attentive service, strong communication, and a calm, professional demeanor under pressure. Background includes high-volume food service at Jinya Ramen Bar demonstrating versatility, organization, and a customer-first attitude. Eager to bring strong hospitality skills and work ethic to a refined, team-oriented restaurant setting.

Overview

8
8
years of professional experience

Work History

Server

Jinya, Ramen Bar
08.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed over 100+ customer inquiries and concerns, providing prompt and satisfactory resolutions daily.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Trained and supervised 20+ staff in customer service protocols, ensuring positive dining experience for guests.

Receptionist

Swanky Paws Pet Spa
06.2020 - 12.2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Cashier

Chick Fill A
04.2017 - 05.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided exceptional guest service with speed and accuracy in a high-volume setting, consistently upholding company hospitality standards.
  • Restocked and organized merchandise in front lanes.

Education

BBA - Marketing

Georgia Gwinnett College
Lawrenceville, GA
05-2029

High School Diploma -

Meadowcreek Highschool
Norcross
05-2020

Skills

  • Menu Knowledge & Upselling
  • POS System Operation
  • Table Service Etiquette
  • Multitasking in High-Pressure Environments
  • Wine Knowledge / Pairings

Timeline

Server

Jinya, Ramen Bar
08.2021 - Current

Receptionist

Swanky Paws Pet Spa
06.2020 - 12.2021

Cashier

Chick Fill A
04.2017 - 05.2019

BBA - Marketing

Georgia Gwinnett College

High School Diploma -

Meadowcreek Highschool

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Daisy Moua