Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Olaya

Woodstock, GA

Summary

Mission-driven Catholic leader with a passion for evangelization, communication, and formation of young people. As Director of Youth Ministry, I lead all aspects of high school faith formation—including retreat planning, catechesis, volunteer management, and large-scale event execution. Known for delivering engaging talks, leading meditative prayer experiences, and cultivating authentic community rooted in Christ. Experienced in budget management, team coordination, and office systems, with strong skills in content creation, public speaking, and liturgical ministry. Also serve as a lector and prayer leader throughout the Archdiocese of Atlanta. Dedicated to building bridges between faith, media, and modern tools of communication to bring the Gospel to life.

Overview

5
5
years of professional experience

Work History

Director of Youth Ministry

St. Michael The Archangel Catholic Church
10.2024 - Current
  • Develop and lead engaging Catholic programming for 50+ teens, including weekly Youth Nights, service events, and liturgical prayer experiences.
  • Write and deliver catechetical talks, guided meditations, prayers, and reflections rooted in Scripture, Church teaching, and the lives of the saints.
  • Frequently serve as lector and prayer leader at diocesan-wide events and Masses, known for clear articulation, reverent tone, and pastoral presence.
  • Developed and managed the annual youth ministry budget, including forecasting, expense tracking, and financial reporting.
  • Created and maintained organizational systems for volunteer scheduling, event logistics, and ministry communications using Google Workspace, Microsoft Teams, Slack, and GrowNumbers.
  • Designed and distributed promotional materials via Canva/Flocknote tools to increase program engagement.
  • Coordinated multi-day retreats, handling contracts, vendor communication, room assignments, transportation, and on-site logistics.

Customer Experience Specialist

Bed Bath & Beyond
02.2020 - 02.2021
  • Involved in company restructuring program and combined past role with new position
  • Supported sales initiatives by providing product information and demonstrations to potential customers
  • Created detailed reports on customer interactions, highlighting successes and areas for improvement using MySource software.
  • Met client needs by handling telephone and email requests with professionalism, and resolved customer discrepancies in timely and effective manner.
  • Reviewed daily and weekly reports, identifying trends and opportunities to advance efficient service.
  • Assisted customers with billing issues, using self-service tools and troubleshooting service concerns.
  • Trained new team members on company policies and procedures.
  • Participated in regular team meetings, sharing insights and best practices with store and district upper management.

Education

Software Engineering

Kennesaw State University
Kennesaw, GA
05-2024

Skills

  • Spiritual Leadership
  • Oral Communication
  • Roman Catholic Liturgy
  • Planning Budgeting & Forecasting
  • Event Planning
  • Database Management
  • Task Delegation
  • Roman Catholic Theology
  • Social media proficiency
  • Community Engagement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Director of Youth Ministry

St. Michael The Archangel Catholic Church
10.2024 - Current

Customer Experience Specialist

Bed Bath & Beyond
02.2020 - 02.2021

Software Engineering

Kennesaw State University
Daisy Olaya