Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Sarmiento

Mableton

Summary

Dynamic and results-driven professional with experience at Publix, excelling in customer service and team leadership. Proven track record in enhancing store performance through effective merchandising and inventory management. Strong problem-solving abilities and a commitment to workplace safety, fostering a positive environment that boosts employee morale and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Team Member

While Foods
08.2025 - Current

Stocked shelves during store hours and help maintain a clean work environment. Assist customers in finding items

Assistant Manager

Publix
Georgia
12.2017 - 05.2025
  • Coordinated daily operations to ensure optimal store performance and customer satisfaction.
  • Assisted in training new team members on store policies and procedures.
  • Implemented inventory management practices to enhance stock accuracy and availability.
  • Developed promotional displays to drive product visibility and sales growth.
  • Resolved customer inquiries efficiently, enhancing overall shopping experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

Paramedicine

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Heavy lifting
  • Creativity and innovation
  • Organizing work stations
  • Goal setting and achievement
  • Training and mentoring
  • Relationship building
  • Team building
  • Facility cleaning
  • FLUENT IN LANGUAGE
  • Area and facility cleaning
  • Self motivation
  • Team collaboration
  • Reliable and punctual
  • Problem-solving abilities
  • Teamwork
  • Multitasking Abilities
  • Multitasking
  • Active listening
  • Dependability and reliability
  • Safety
  • Willingness to learn

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Member

While Foods
08.2025 - Current

Assistant Manager

Publix
12.2017 - 05.2025

Paramedicine

Gwinnett Technical College
Daisy Sarmiento