A dynamic leader with a proven track record at AmerisourceBergen for enhancing supply chain efficiency and team performance. Expert in regulations compliance and risk assessment, coupled with exceptional organizational skills and a commitment to fostering positive team dynamics. Demonstrates a strong ability to leverage Microsoft Excel for data-driven decision-making, ensuring quality assurance and operational excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Material Handler
Thermo Fisher Scientific Inc.
10.2023 - Current
Oversee the safe handling, storage, and transportation of hazardous materials in compliance with OSHA, and other government regulations.
Maintain accurate records of hazardous materials, including inventory control, and documentation for DEA filings.
Assisting in listing inquiries from CSR teams. Ensuring hazmat items are sent in compliance with company and government regulations.
Helped to develop and implement packing procedures for the safe shipment of hazardous materials.
Train and mentor new staff on proper handling techniques, and safety protocols for hazardous materials.
Conduct daily safety meetings with staff to ensure everyone stays in compliance with the company safety regulations.
OPERATIONS SUPERVISOR
AmerisourceBergen / World Courier Inc.
10.2013 - 12.2022
Oversee and supervise various logistical projects to ensure timely and accurate delivery, while maintaining and motivating a vast team of export coordinators, drivers, dispatchers, and other operational staff.
Implemented and maintained operational processes, and identified areas for efficiency and improvement.
Managed the import/export process for a range of pharmaceutical products, ensuring compliance with all relevant regulations.
Help oversee budgets, analyzing operational costs, and finding opportunities for cost savings.
Prepared regular reports and analyzed performance metrics to make informed decisions.
Managed workflow across multiple departments while meeting tight deadlines, without compromising the quality of company standards.
Knowledge of regulatory requirements (e.g., FDA, DEA, USDA, EMA).
Proficient in customs documentation and procedures, as well as AES filings.
Strong negotiation and relationship management skills.
Familiarity with cold chain logistics and storage requirements for pharmaceuticals.
CARGO OPERATIONS SUPERVISOR
United Airlines
04.2011 - 10.2013
Lead, training, and developing a team of cargo handlers and other staff to achieve operational goals.
Supervised the loading and unloading of cargo, ensuring proper handling and adherence to safety protocols.
Provided support and resolving issues related to cargo shipments for customers and business partners.
Worked closely with other departments such as sales, customer service, and ground operations to ensure smooth functioning.
Resolved escalated complaints and answered questions regarding policies and procedures.
Managed and maintained accurate records related to shipments, including manifests, billing, and tracking information.
OPERATIONS MANAGER
L/A Care Facilities Inc.
07.2000 - 02.2011
Ensured that all residents receive appropriate care, assistance, and services tailored to their needs.
Hired, trained, and overseen all staff members, including caregivers, nurses, maintenance, and administrative personnel.
Maintained compliance with local, state, and federal regulations related to adult living facilities.
Served as the main point of contact for residents and their families, addressing concerns and providing updates.
Developed and maintained emergency response plans and procedures.
Ensured the buildings and grounds are well-maintained, safe, and comfortable for residents.
Education
BACHELOR OF SCIENCE (B.S.) - BUSINESS ADMINISTRATION
Berkley College
Skills
People Management Proficiency
Supply Chain Improvement
Microsoft PowerPoint
Air Transportation Surveillance Systems
Microsoft Outlook
Microsoft Excel
Effective Communication
Policy Development And Enforcement
Microsoft Teams
Positive attitude
Teamwork and collaboration
Customer service
Attention to detail
Verbal and written communication
Hazard prevention
PPE policy adherence
Risk assessment
Customer relationship management (CRM)
Regulations compliance
Quality assurance inspections
Optimizing efficiency
Paperwork completion
Supply chain management
Process management
Operations support
Problem-solving
Willing to learn
Time management
Problem-solving abilities
Organizational skills
Certification
IATA Dangerous Goods (DGR) certification
GDP Certification
IMDG Certification
49 CFR Certification
Kaizen/PPI Certification
Timeline
Lead Material Handler
Thermo Fisher Scientific Inc.
10.2023 - Current
OPERATIONS SUPERVISOR
AmerisourceBergen / World Courier Inc.
10.2013 - 12.2022
CARGO OPERATIONS SUPERVISOR
United Airlines
04.2011 - 10.2013
OPERATIONS MANAGER
L/A Care Facilities Inc.
07.2000 - 02.2011
BACHELOR OF SCIENCE (B.S.) - BUSINESS ADMINISTRATION