Dakota Gasaway
Chatsworth
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Teacher/Daycare
Childcare Network
Chatsworth
07.2025 - Current
- Assist lead teachers with lesson planning, preparing materials, and managing classroom activities and routines.
- Support children's physical, emotional, and cognitive growth through individual and group activities, creative engagement, and positive encouragement.
- Monitor children's activities, ensure safety and hygiene, and provide guidance on personal habits like eating and resting.
- Maintain regular communication with parents or guardians regarding their child's progress and daily activities.
- Help maintain a clean, safe, and organized classroom and play environment, including sanitizing toys and equipment.
Tax Preparer
H&R Block
Chatsworth
01.2025 - 04.2025
- Interview clients to gather income, deduction, and credit information; respond to inquiries and provide tax advice.
- Prepare and file federal and state tax returns for individuals and businesses using specialized software.
- Research and consult tax laws, statutes, and bulletins to ensure accurate and compliant tax form completion.
- Analyze financial statements and records to identify potential tax savings, risks, and appropriate deductions and credits.
- Address tax-related issues, resolve IRS/State letters, and correct errors in tax forms.
- Manage client files, maintain confidentiality, and ensure data security and accuracy.
Receiving and Shipping Clerk
IN2U HR, Inc.
Dalton
01.2024 - 12.2024
- Maintain accurate logs of incoming and outgoing shipments, conduct physical counts, and stock inventory in designated locations.
- Prepare items for shipment by packing, labeling, and arranging for delivery; determine shipping methods, estimate costs, and process shipments through shipping carriers.
- Communicate with vendors, drivers, customer service, and other logistics technicians to track shipments and resolve issues.
- Ensure proper handling, storage, and organization of all merchandise.
- Experience with shipping software and inventory management systems (ERP)
- Proficiency with scanning equipment and barcode scanners
- Microsoft Office Suite (Word, Excel)
- Experience entering customer orders into an ERP system
- Managing and tracking shipping documents (pick tickets, packing slips, etc.)
- Coordinating with production and logistics teams to ensure timely order fulfillment
- Exposure to EDI systems.
Sales Associate
Walmart
Dalton
08.2021 - 12.2023
- Maintain a comprehensive understanding of store products and services to answer questions and provide advice.
- Keep the sales floor organized, clean, and visually appealing by arranging displays and restocking items.
- Inform customers about current sales, loyalty programs, and special offers.
- Welcome customers, identify their needs, and recommend suitable products or services.
- Proficiency with POS systems, cash handling, inventory management, brand awareness, and visual merchandising.
Education
Finance and Accounting Assoicates Degree -
Georgia Northwestern Technical College
Dalton, GA 01.2024 - 09.2025
GED -
Georgia Northwestern Technical College
Dalton, GASkills
- Customer service
- Computer literacy
- Time management
- Communication skills
- Microsoft word
- File Management
- Scheduling
- Document Control
- Data Entry
- Order entry
- Basic accounting
- Organizational Skills
- Erp System
- Willing to cross train
- Generating reports
- Managing and tracking shipments
Timeline
Assistant Teacher/Daycare
Childcare Network
07.2025 - Current
Tax Preparer
H&R Block
01.2025 - 04.2025
Finance and Accounting Assoicates Degree -
Georgia Northwestern Technical College
01.2024 - 09.2025
Receiving and Shipping Clerk
IN2U HR, Inc.
01.2024 - 12.2024
Sales Associate
Walmart
08.2021 - 12.2023
GED -
Georgia Northwestern Technical College