Dakota McClain
Cumming
Summary
Dynamic Office and Sales Manager at McClain Heating and Air, skilled in relationship building and sales expertise. Successfully developed strategies that enhanced customer engagement and retention, while training teams to achieve performance goals. Proven ability to resolve client issues swiftly, fostering loyalty and satisfaction in a competitive market.
Overview
5
5
years of professional experience
Work History
Office and Sales Manager
McClain Heating and Air
01.2023 - Current
- Assisted in developing sales strategies to enhance customer engagement and retention.
- Supported team in conducting market research to identify potential customers and sales opportunities.
- Engaged with clients through follow-up communications to ensure satisfaction and foster loyalty.
- Contributed ideas during team meetings to improve overall sales processes and efficiency.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Deputy Sheriff
Forsyth County Sheriffs Ofc
01.2021 - 01.2023
- Prepared detailed reports documenting arrests, incidents, and investigative findings for legal proceedings.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Observed jail and inmate activity to maintain order and safety.
Education
High School Diploma -
West Forsyth High School
Cumming, GASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
- Client relationship management
Timeline
Office and Sales Manager
McClain Heating and Air
01.2023 - Current
Deputy Sheriff
Forsyth County Sheriffs Ofc
01.2021 - 01.2023
High School Diploma -
West Forsyth High School
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