Dakota Musselman
Bleckley Memorial Hospital
Cochran
3
years of professional experience
Detail-oriented professional with strong skills in insurance verification, billing procedures, and file management. Committed to maintaining HIPAA compliance and enhancing office efficiency.
Work History
Business Office Assistant
10 Months- Managed patient records and ensured data accuracy within electronic health record systems.
- Assisted in billing processes, verifying insurance information and processing claims accurately.
- Supported administrative tasks, including filing and data entry, to streamline office operations.
- Communicated effectively with patients and staff, addressing inquiries and resolving issues promptly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Developed correspondence letters, memos, and emails.
- Contributed to a positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
- Optimized document management by digitizing paper files and maintaining updated digital records in a secure database.
- Fostered a culture of continuous improvement by suggesting and implementing process enhancements.
Unit Clerk
1 Year 10 Months- Coordinated communication between medical staff and patients to facilitate efficient care delivery.
- Scheduled appointments for patients, optimizing the calendar for healthcare providers' availability.
- Tracked usage of medical supplies and reordered to ensure operational support.
- Maintained inventory of medical supplies, tracking usage and reordering as necessary to support operations.
Registration Clerk
2 Years 2 Months- Processed patient registrations efficiently using electronic health record systems.
- Verified insurance information and ensured compliance with hospital policies.
- Communicated effectively with patients and families to facilitate smooth admissions.
- Expedited the admission process for critical cases by promptly obtaining necessary authorizations from insurance providers.
- Managed multiple responsibilities simultaneously while maintaining keen attention to detail in a fast-paced emergency room setting.
- Increased accuracy of billing statements by diligently collecting and inputting copayments, deductibles, and other relevant fees.
- Promoted patient safety by verifying demographic information, allergies, and medication history during initial registration process.
- Assisted in the training of new ER Registration Clerks by sharing best practices, offering guidance on hospital procedures, and serving as a role model for exceptional customer service.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Office Assistant
8 Months- Coordinated office activities to maintain smooth workflow and foster efficient communication among team members.
- Assisted with daily office operations, ensuring smooth workflow and efficient communication.
- Organized and maintained filing systems, improving document retrieval efficiency.
- Supported staff with scheduling meetings and coordinating events for school activities.
Education
Associate of Science - Business Administration And Management
Skills
Insurance verification
Insurance billing
Billing procedures
Inventory control
Patient scheduling
Follow-up management
HIPAA compliance
File management
Accounts receivable
Office supply management
Adept at multi-line phones
Billing coordination
Effective communication
Cross-training
Record management
Timeline
Business Office Assistant
Bleckley Memorial Hospital
01.2026 - CurrentRead More
Unit Clerk
Bleckley Memorial Hospital
01.2025 - CurrentRead More
Registration Clerk
Bleckley Memorial Hospital
09.2024 - CurrentRead More
Office Assistant
Mattie Wells Elementary School
09.2023 - 05.2024Read More
Oconee Fall Line Technical College
Associate of Science from Business Administration And Management
Read More