Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Damali Guzman- Jimenez

Cedartown

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
  • Assisted guests with inquiries and resolved issues promptly to enhance customer satisfaction.
  • Maintained knowledge of current promotions and products to provide accurate information to guests.
  • Collaborated with team members to ensure efficient guest service and operational flow.
  • Trained new staff on customer service protocols and company policies for improved performance.
  • Monitored guest feedback to identify areas for service improvement and implement solutions.

Dental Assistant

Childrens Dental Center
Rome, GA
03.2024 - Current
  • Assisted in patient examinations and dental procedures, ensuring comfort and safety.
  • Trained new staff members on office protocols and equipment usage effectively.
  • Managed appointment scheduling, optimizing clinic workflow and patient flow.
  • Documented patient records accurately, enhancing communication within the team.
  • Maintained accurate patient records, ensuring all documentation met regulatory standards.

Education

CRT1 - Human Resources Management

Georgia Northwestern Technical College
Rome, GA
05.2026

Dental Assisting

Assisting 101 School of Dental Assisting
03.2023

Skills

  • Guest relations
  • Complaint handling
  • Strong empathy
  • Stress tolerance
  • Guest accommodations
  • Patient management
  • Medical records management
  • Team collaboration

Certification

  • HIPAA & OSHA Safety Training - Assisting 101 School of Dental Assisting
  • BLS CPR - American Heart Association

LANGUAGES

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dental Assistant

Childrens Dental Center
03.2024 - Current

Guest Advocate

Target

CRT1 - Human Resources Management

Georgia Northwestern Technical College

Dental Assisting

Assisting 101 School of Dental Assisting
Damali Guzman- Jimenez