Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Damarius Ferguson

Hephzibah

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Manager

McDonald's
01.2024 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Established team priorities, maintained schedules and monitored performance.

Warehouse Worker

Amazon
04.2021 - 12.2023
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Education

High School Diploma -

Cross Creek High School
Augusta, GA
05-2019

Skills

  • Staff training and development
  • Partnership development
  • Regulatory compliance
  • Work prioritization
  • Complaint resolution
  • Multi-task management
  • Data entry
  • Technical troubleshooting
  • Adaptability and flexibility
  • Performance evaluations
  • Loading and unloading
  • Forklift operations

Accomplishments

  • Supervised team of 8-10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 100% efficiency through effectively helping with floor management.

Timeline

Manager

McDonald's
01.2024 - Current

Warehouse Worker

Amazon
04.2021 - 12.2023

High School Diploma -

Cross Creek High School
Damarius Ferguson