Damien Smith
Hampton
Summary
Highly skilled Fulfillment Specialist with deep understanding of supply chain processes and logistics. Possess strong organizational skills, ability to prioritize tasks efficiently, and manage inventory effectively. Demonstrated success in improving operational efficiency, reducing costs, and enhancing customer satisfaction levels. Known for providing top-notch service and delivering on performance goals consistently.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Fullfillment Specialist
Lowe's Home Improvement
McDonough
05.2024 - 03.2025
- Responsibility is to accurately and safely pull, prepare, and stage customer orders for shipment or store pickup. This includes handling large and heavy merchandise such as grills, yard furniture, washers, dryers, and other bulky items using warehouse equipment and technology.
- Order Pulling & Processing
- Receive and review customer orders through the RF (Radio Frequency) scanner system.
- Locate and pick items from designated warehouse bins or storage locations.
- Verify product numbers, quantities, and descriptions to ensure order accuracy.
- Handle overweight and oversized products such as:
- Outdoor grills and patio sets
- Large appliances (washers, dryers, refrigerators)
- Heavy boxes or equipment
- Use proper lifting techniques and mechanical aids when necessary.
- Equipment Operation
- Safely operate a sit-down forklift to retrieve and move heavy pallets or boxed merchandise.
- Use electric pallet jacks or manual pallet jacks for moving large items across the warehouse.
- Secure loads properly to prevent damage or shifting during transport.
- Inspect forklift and other equipment daily, reporting any maintenance issues immediately.
- Scanning & Inventory Management
- Use the RF scanner to:
- Track inventory movements and order status.
- Update warehouse management systems (WMS) in real-time.
- Verify item locations and quantities.
- Assist in inventory counts, stock replenishment, and product organization.
- Loading & Unloading
- Load completed customer orders onto trucks, trailers, or staging areas using forklifts or pallet jacks.
- Unload incoming freight and restock warehouse shelves as directed.
- Check for damages or discrepancies during loading/unloading and report any issues.
- Safety & Housekeeping
- Follow all warehouse safety procedures and OSHA standards.
- Always wear required PPE (steel-toe boots, gloves, safety vest, etc.).
- Keep aisles clear and work areas clean to prevent accidents.
- Handle products carefully to avoid injury or product damage.
- Teamwork & Customer Focus
- Work closely with fulfillment leads, shipping teams, and supervisors to ensure timely order completion.
- Communicate effectively about product shortages, damages, or order delays.
- Maintain a high level of accuracy and attention to detail to ensure customer satisfaction.
- Experience using RF scanners, sit-down forklifts, and pallet jacks.
- Ability to lift and move heavy items (50-100 lbs) safely.
- Strong attention to detail and organizational skills.
- Knowledge of warehouse operations, inventory systems, and safety regulations.
- Forklift certification preferred or willingness to be trained and certified.
Picker/Packer
Target wearhouse
Hampton
04.2021 - 08.2024
- As a Pick and Packer / Loader and Unloader, your job involves accurately selecting, packing, and preparing customer orders for shipment or delivery while maintaining efficiency, safety, and accuracy.
- You'll use RF scanners and tablets to receive order information, locate products within the warehouse, and verify that the correct items and quantities are picked.
- Once orders are gathered, you'll carefully pack them for shipping, label them properly, and stage them for loading.
- When loading and unloading trailers or containers, you'll operate equipment such as pallet jacks and forklifts to move pallets or large boxes safely and efficiently.
- This includes handling various types of freight, from small packages to heavy items, while following all warehouse safety guidelines.
- You'll also inspect items for damage, help maintain accurate inventory through scanning and data entry, and ensure the work area remains clean and organized.
- Your role is essential in keeping the warehouse workflow smooth, ensuring products are picked, packed, loaded, and shipped out correctly and on time.
Education
High school diploma -
Learning Post High School
Santa Clarita, CA 08.2020 - 08.2022
Skills
- Load & unload
- Electric pallet jack
- RF scanner
- Materials handling
- Heavy lifting
- Warehouse experience
- Forklift
- Pallet jack
- Packaging
- Order picker
- Order picking
- Reach truck
Timeline
Fullfillment Specialist
Lowe's Home Improvement
05.2024 - 03.2025
Picker/Packer
Target wearhouse
04.2021 - 08.2024
High school diploma -
Learning Post High School
08.2020 - 08.2022