Damon J. West
Cartersville
Summary
To secure a position in the security industry that will utilize my experience in the best environment possible, to my reach my potential.
Outstanding qualifications for security management positions. Over 18 years of security experience from armed to unarmed accounts. Accumulated over 7 years of experience as an assistant account supervisor. Highly skilled in facility management, officer training and payroll duties. Proven professional in planning, coordinating, scheduling and budgeting.
Overview
23
23
years of professional experience
Work History
Corporate Security Administrator
Rooms To Go Corporate
Atlanta
04.2015 - Current
- Monitored user accounts for compliance with security policies, including password complexity requirements and account lockout settings.
- Provided technical support for end users regarding security issues or incidents.
- Assessed current security solutions against new threats and vulnerabilities, recommending changes where needed.
- Investigated suspicious activity related to network traffic patterns or user behaviors.
- Configured, maintained and monitored security systems such as firewalls, intrusion detection systems and authentication servers.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Supervised property entrances and exits and monitored employee safety.
- Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
- Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
- Held routine and surprise drills to keep help security team members practice response plans.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Monitored and authorized employee and guest access to guard against theft.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Trained new security officers on safety protocols and company standards.
- Recorded required data for incident reports and files.
- Established crisis management and emergency response plans, conducting regular drills to ensure preparedness.
- Coordinated with law enforcement and emergency responders during security incidents.
- Attentively monitored closed-circuit television footage to check for visible suspicious activity.
- Prepared and presented reports on security status and incidents to senior management.
Console Officer
Allied Barton
Atlanta
01.2013 - 04.2015
- Currently serving as console operator at Allied Barton’s North Terraces account.
- Duties include monitoring daily CCTV surveillance & customer service
Field Manager/Rover
Allied Barton
Atlanta
01.2011 - 01.2013
- Served as field manager & rover for Allied Barton’s UPS, Fedex & Walmart accounts.
- Involved in coordinating staff scheduling & daily duties.
- Responsible for international packaging using bomb detection technology.
- Involved in daily site operations insuring all bomb detection machinery operated to TSA standards.
- Responsible for interstate package registration and officer training at Fedex intake facilities.
- Coordinated with loss prevention officers at Walmart, with deterring & apprehension of possible store theft.
Shift Supervisor/Trainer
Cox Enterprises, Allied Barton
Atlanta
01.2008 - 01.2011
- Served as 2nd and 3rd shift lieutenant responsible for scheduling and emergency protocols.
- Responsible for overseeing a staff of ten officers.
- Organized all incident reports, involving Perspective reporting and incident supervision.
Assistant Account Manager
SecurAmerica
Alpharetta
01.2004 - 01.2008
- Company Overview: International Hotels Group
- Interview, train and supervise security officers.
- Involved in payroll and scheduling duties for up to six security officers at the facility.
- Oversee security personnel and daily security assignments.
- Served as company's assistant security manager, for SecurAmerica's IHG account.
- Received officer of the Quarter award in 2006.
- Evaluated site vulnerabilities and recommended proactive new ways to help the client work in a secure environment.
- Awarded officer of the quarter.
- Responsible for the daily operation of facility access control using the (C-CURE) access system.
- International Hotels Group
Assistant Account Manager
Barton Security
Smyrna
01.2002 - 01.2004
- Served as assistant account manager for Barton's Galleria account.
- Involved in officer training, scheduling, and payroll assessments.
- Responsible for officer meetings and disciplinary actions.
- Organized and coordinated quarterly security staff meetings.
- Implemented special training in public safety, fire prevention, and emergency situations such as (bomb threats, severe weather, and public demonstration.
- Evaluated officer’s performance by company's codes and polices.
Education
Associates - Computer Programming & Microsoft Applications
Interactive College Of Technology
College Park, GA06.1999
Associates - Art (Illustration & Graphic Design)
Atlanta Metropolitan College
Atlanta, GA05.1995
Skills
- Security monitoring
- Incident response
- Risk assessment
- Access control
- CCTV operation
- Security protocols
- Emergency preparedness
- User training
- Report preparation
- Data analysis
- Team leadership
- Problem solving
- Communication skills
- Threat intelligence analysis
- Access control management
- Incident response handling
- Security risk assessment
- Intrusion detection systems
- Vulnerability analysis
- Security awareness training
- Security policy development
- Security training
- Vulnerability assessment
- Security resource allocation
- Training management
- Operations management
- Surveillance systems
- Safety and security regulations
- Employee performance evaluation
- Weapons screening
- Employee relations
- Employee schedule coordination
- Report generation
- Investigation techniques
- Safety and security procedures
- Vendor risk management
- CCTV experience
- Physical security
- General security
- Intrusion detection
- Staff monitoring
- Threat analysis
- Security team leadership
- Security team management
- CCTV monitoring
- Mobile security
Timeline
Corporate Security Administrator
Rooms To Go Corporate
04.2015 - Current
Console Officer
Allied Barton
01.2013 - 04.2015
Field Manager/Rover
Allied Barton
01.2011 - 01.2013
Shift Supervisor/Trainer
Cox Enterprises, Allied Barton
01.2008 - 01.2011
Assistant Account Manager
SecurAmerica
01.2004 - 01.2008
Assistant Account Manager
Barton Security
01.2002 - 01.2004
Associates - Computer Programming & Microsoft Applications
Interactive College Of Technology
Associates - Art (Illustration & Graphic Design)
Atlanta Metropolitan College