Damond Navarre

Signal Support Specialist (25U)

Army

Hinesville

10.2020 - Current

- Signal Support Systems Specialist, US Army, August 2020 to April 2025.
Managed a team of six personnel with oversight of each project to which the individual was assigned.
Modified, maintained, or repaired electronic equipment or systems to achieve proper functioning.
Responded to problems with processing and production equipment, and completed timely repairs.
Inspected systems, diagnosed problems, and developed optimal solutions.
Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
Identified and resolved equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.
Installed and employed signal support systems and terminal devices for battlefield situations.
Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- LAN Manager
Resolved issues and escalated problems with knowledgeable support, and quality service.
Standardized job tasks and trained junior team members on industry best practices and standards.
Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Maintained energy and enthusiasm in a fast-paced environment.
Utilized Active Directory and Purebred to manage and maintain networked devices and user accounts.
Help Desk Technician, I.T., U.S. Army, January 2024 to April 2025.
Diagnosed and executed a resolution for network and server issues.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-to-day duties accurately and efficiently.