Innovative leader specializing in marketing strategy and event coordination. Demonstrated success in improving customer service and operational efficiency, resulting in substantial business growth.
Overview
8
8
years of professional experience
Work History
Owner
The Attic
Griffin
10.2023 - 01.2026
Managed end-to-end operations of physical space and vendor relationships for retail shop.
Oversaw daily operations and staff scheduling to ensure efficient workflow.
Developed marketing strategies via social media to boost store event visibility.
Collaborated with community organizations to host events that increased in-store foot traffic.
Trained new employees on customer service protocols and operational standards.
Maintained strong client relationships through superior service delivery.
Oversaw budgeting and financial management to align with business goals.
Estate Sale Manager
Kay Johnson Landham Estate Sales & Services
Griffin
07.2021 - 10.2023
Coordinated logistics and inventory management for estate sales, ensuring smooth operations for client properties.
Led team in staging items effectively for successful sales events.
Trained staff on customer service best practices to enhance sales interactions.
Implemented process improvements to boost operational workflow efficiency.
Completed opening, closing, and shift change functions to uphold daily standards.
Managed crowd control during large-scale gatherings or special events.
Production
Caterpillar Inc
Griffin
06.2021 - 08.2021
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Laborer & Estimator
Griffin Fence Co
Griffin
03.2018 - 03.2021
Installed fencing materials according to project specifications and safety standards.
Operated power tools and equipment for efficient fence construction.
Assisted in site preparation by clearing debris and leveling ground.
Collaborated with team members to ensure timely project completion.
Maintained tools and equipment to ensure optimal working condition.
Analyzed project specifications to prepare accurate cost estimates.