Dana Gray
Buford
Summary
Detail-oriented Dental Office Administrator skilled in managing patient interactions and streamlining office operations. Proven track record in scheduling, appointment confirmations, and efficient insurance verifications, contributing to improved patient satisfaction and operational flow.
Overview
13
13
years of professional experience
Work History
Dental Office Administrator
Center For Cosmetic And Sedation Dentistry
Hamilton Mill, GA
02.2023 - Current
- Check in/ check out
- Scheduling, appointment confirmations.
- Verified patient eligibility for treatments efficiently.
- Addressed patient inquiries professionally and swiftly via phone calls/text or emails to provide exceptional customer service experiences consistently.
Dental Assistant
Dr. Greg Clark
Oakwood, GA
01.2013 - 02.2023
- Assisted in patient preparation, ensuring comfort and compliance with safety protocols.
- Managed sterilization processes, and inventory control to maintain efficient workflows.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Collaborated with dental team to develop treatment plans tailored to individual patient needs.
Education
Dental Assisting
Lanier Technical College
Oakwood, GA05.2005
Skills
- Oversaw adherence to HIPAA compliance standards to protect patient confidentiality Managed dental software systems to optimize workflow and patient interactions Coordinated insurance verifications to streamline billing processes Supervised reception activities to enhance patient experience and office efficiency
Timeline
Dental Office Administrator
Center For Cosmetic And Sedation Dentistry
02.2023 - Current
Dental Assistant
Dr. Greg Clark
01.2013 - 02.2023
Dental Assisting
Lanier Technical College